Project Manager Human Resources

Joan Elliott

P.O. Box ******

Fort Worth, TX ****7

*********@*****.***

HR Business Partner / Expert in the fields of:

•Strategic Leadership / Planning

•Employee Relations

•Payroll

•Organizational and/or Department Start Ups

•Workers Compensation

•Investigations / Grievances

•Health / Safety / Security

•New Hire Paperwork Processing / Orientation

•Recruiting / Staffing / On boarding

•Training

•Staff Reduction Strategies

•Retention

•Continuous Improvement

•Compensation & Benefits

•Organizational & Employee Development

•Change Agent

•Develop and Update HR Policies, Handbooks, etc.

•Team Building

•EEO, ADA, FCRA, FMLA, etc., Compliance

•Reporting

•HRIS

Proven results in strategic Human Resource Leadership. Innovative, motivated, energetic, professional. Unquestionable integrity. Dependable. Excellent written and oral communication skills. Strong attention to detail. Highest level of confidentiality. Dedicated to excellence and exceeding customer’s expectations.

PROFESSIONAL EXPERIENCE

HR Consulting Specialist / HR Generalist

Willis & Wilkins LLP

2010 to present

•Managing all Human Resources related policies, practices, operations and issues, including, but not limited to, local/state/federal compliance requirements, FLSA, FMLA, EEO, etc., Worker’s Compensation, payroll, benefits, and more, resulting in marked improvements in litigation outcomes. Successfully mitigate potential lawsuits, fines, fees, sanctions and penalties for clients across the state of Texas through the development and implementation of best practices in the human resources arena. Develop performance evaluation programs, conduct salary and market analysis, and establish salary and variable pay programs that align incentive plans with strategic business objectives and competitive recruiting/staffing strategies.

Workforce Analyst / Project Manager/ HR Manager

Texas Health Resources

2002 to 2010

Reduced annual contract labor or temporary staff expenses by more than 50% resulting in improved satisfaction scores. Initially negotiated system wide contracts and then served as Project Manager for the development of a temporary staffing joint venture.

•Managed/supported HR staff responsible for successful human resources operations including, but not limited to, payroll, annual reviews, transfers, promotions, local/state/federal compliance and adherence/reporting/tracking, licensing requirements, etc., while meeting or surpassing required levels of accuracy and mandatory deadlines.

•Provided exceptional customer service to HR team, fellow employees, Managers, Directors, Vice Presidents and Executive Team regarding benefits, pay, licensure information, and more which improved overall retention ratios.

•Created, generated, and presented complex, ad hoc, and standard reports to all levels of management, including Executive team, consistently ensuring timeliness and accuracy which improved annual audit results. Robust reporting utilized for strategic planning in order to continually meet or exceed organization's Key Performance Indicators and Transformational Themes.

•Exceeded departmental expectations by managing, coaching, counseling, training, and developing staff resulting in increased productivity. Continuously collaborated with organization’s executive staff to successfully surpass goals and objectives.

Marketing Consultant / HR Generalist

Cox Communications/Trader Publishing

2000 to 2002

•Developed cost effective and highly efficient programs for recruitment, retention and development for area wide top level executive staff which reduced turnover.

• Served as conduit for the largest career fair in the Dallas/Fort Worth Metroplex by joining forces with local and statewide government officials.

Human Resources Manager

Wyndham International

1998 to 2000

•Responsible for all phases of human resources operations for worldwide call center that operated 24 hours/365 days annually. Improved employee satisfaction scores by 12% first year at Wyndham resulting in increased productivity.

•Implemented area wide cooperative group of organizations focused on finding and retaining top talent reducing the constant turnover of staff.

SKILLS – CERTIFICATIONS – TRAINING - EDUCATION

MicroSoft Office proficient; Crucial Conversations Certification; Project Management; Progressive Workforce Planning; Union Environment Educational Program; Advanced Workforce Planning; Managing Employee Relations

Lakeland College, Mentor, Ohio

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