Sales Customer Service

Ryan Martin

**** * **** #***

Wichita, Kansas ***17

316-***-****

***********@*****.***

Education

B.S. Business Management with an emphasis in Marketing

****-**** ****** ********** *******, Kansas

Additional Skills

Proficient in MS Office (Word, Excel, Power Point, Access)

Basic Computer Software/Hardware Installation

Experience

USD 259 Wichita, Kansas

Substitute Teacher

October 2009-Present

-Facilitated learning through the implementation of lesson plans left by original teacher

-Provided a conducive learning environment with proper classroom control and discipline

-Assigned students classroom work and homework

-Completed daily reports to communicate any pertinent information back to the teacher

Learjet Wichita, Kansas

Interiors Installer

September 2007-January 2009

-Performed necessary repairs and modifications to airplane interiors

-Removed and installed interiors including seats, carpet, walls, headliners and cabinets

-Assisted mechanics and electricians to gain access to faulty areas

-Used blueprints or diagrams to aid in the completion of removals or installations

-Implemented Six Sigma principles to reduce errors and improve manufacturing efficiency

-Maintained compliance with all FAA guidelines

Davis Liquor Outlet Wichita, Kansas

Evening Manager

March 2006-September 2007

-Managed store and supervised employees

-Maintained customer satisfaction with exceptional customer service

-Increased sales by using previous sales experience and product knowledge to up-sell customers

-Implemented inventory management principles to increase profits and reduce shrinkage

-Merchandised product to increase maximum customer exposure

Standard Beverage Corp. Wichita, Kansas

Corporate Sales Representative

August 2003-September 2005

-Efficiently completed routine sales calls in a large defined territory

-Generated approximately $4 million in sales annually

-Developed sales objectives and plans of implementation for each client

-Acted as brand ambassador for co-operative suppliers to increase end consumer loyalty

-Prospected and qualified new off-premise accounts

-Supervised and conducted wait staff training seminars

-Identified and analyzed sales trends to maximize revenue

-Effectively used product knowledge and merchandising techniques to increase sales

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