Manager Customer Service
Resume:
Jennifer O’Hara
Wimberley, TX 78676
*************@*****.***
PROFESSIONAL OBJECTIVE:
To secure a challenging and rewarding career in the field of Human Resources that offers ongoing training and opportunities for growth.
EDUCATION:
University of Arkansas at Little Rock
MA Industrial Organizational Psychology/Human Resource Management
8/2001- 5/2004
Arkansas State University
Bachelor of Science
8/1997 – 12/2000
EXPERIENCE:
Human Resource / Administrative Manager
2/2011- Present Dae Sung/ LB&B Associates
Human Resource Management duties include Recruiting, New Hire Orientation, Training and Development, EEO Coordination, Employee Relations, Investigations, Payroll, Safety, Benefits and Accounts Receivable. Provide administrative support for Project Management at the Austin IRS Building.
Administrative Manager
9/2010-Current PG Contracting
Maintain accounts receivable, payroll, and administrative duties for an independent installation company serving home improvement stores in the greater Austin area. Serve as point of contact for salesperson, contractors, and customers in order to provide a positive customer service experience.
HR Assistant Manager
12/2008-2/2011 LOWES 1727
Assist Human Resource Manager in supporting 200 employees. Conduct initial interviews, lead orientation and ongoing training and development for associates, audit and update personnel files, payroll, time keeping and benefits. Lead Mentorship Committee Training and Implementation of Mentor Program
Leasing Agent
3/2004- 12/2008 Ozymandius L.P.
Provide assistance for both current and potential tenants and aid in leasing process for small real estate development group.
PROFESSIONAL AFFILIATION:
Austin Human Resource Management Association SHRM
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