Customer Service Manager
Resume:
Damian Martin
Round Lake, Illinois
***********@*****.***
September 23, 2011,
To whom it may concern,
My name is Damian and I am writing in reference to the Entry Level Police Officer job position with Colorado Springs Police Department. I have recently graduated from Saint Leo University with a Bachelor of Arts degree in Criminal Justice, specialization in Homeland Security. My final GPA was 3.6, which allows me to apply to the Delta Epsilon Sigma Honor Society. I am interested in finding out more information about the application process and requirements for becoming a member of your team.
At present, I work as the Lumber /Building Material Supervisor for the Lake Zurich, Illinois Home Depot. Through this position, I cross-train associates to increase their product knowledge, customer relations skills and efficiency of job description; I am also responsible for reviews, labor management, inventory control, safety, loss-prevention, merchandising and the integrity of the aisles.
I am enthusiastic about continuing opportunities with Colorado Springs Police Department. I have attached my resume for your review and consideration. I realize that a resume alone cannot accurately predict my contribution as a Police Officer; therefore I welcome the opportunity to speak with you and look forward to hearing from you at your earliest convenience.
Regards,
Damian Martin
676 S Rosehall Lane
Round Lake, IL 60073
***********@*****.***
EDUCATION:
Saint Leo University Gainesville, Florida
Bachelor of Arts, Criminal Justice: Homeland Security August 2011
Lake City Community College Gainesville, Florida
Associate of Arts, General Education 2009
Damian Martin
PROFESSIONAL EXPERIENCE:
Department Manager: (2005 – Present)
The Home Depot – Gainesville, Florida
• Responsible for maintaining vendor relations
• Monitoring safety, quality control, and inventory control
• Supervising 15+ employees; conducting quarterly employee reviews, training, and coaching
• Assisted with merchandising, marketing, and community relations
Customer Service Associate: (2004-2005)
The Home Depot – Gainesville, Florida
• Assisted with customer service in the hardware department
• Meeting sales and credit goals
• Responsible for loss prevention and mentoring new associates
• Completed monthly training and assisting with department marketing procedures
Freight Team Member: (2001-2005)
The Home Depot – Gainesville, Florida
• Responsible for processing of incoming freight
• Maintaining store safety and product security
• Processed approximately 2000 pieces of freight per shift
• Certified on various machines to palletize and store freight: forklift, electric pallet jack, order picker, electric ladder, slip-sheet machine, and reach truck
Assistant Manager: (1999-2000)
Wendy’s Restaurant, West Palm Beach Florida
• Controlled operating expenses and balancing the safe
• Interviewed potential candidates and oversaw approximately 20 employees
• Coordinated training and new hire coaching
• Responsible for inventory and labor control
Assistance Manager: (1995-1999)
Taco Bell Restaurant, West Palm Beach Florida
• Supervised and trained 25+ employees
• Execution of merchandising
• Conducting employee reviews
• Controlling store expenditures and budget
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