Customer Service, Recruiter, Human Resources
Resume:
Vincent F. Holmes Email: ********@***.***
Colorado Springs, Colorado 80923 Cell 719-***-****
OBJECTIVE: To be a contributing team member, where my abilities and experience can be a significant factor in helping achieve the company goals.
SUMMARY: Motivated self- starter with over 15 years of Human Resources, Recruiting and Sales experience within the Information Technology, Healthcare, Educational, Financial, Commercial and Government sectors. Strong business acumen which enables me to be effective and yield positive results. Ability to effectively interact with all levels within an organization, and work in a fast pace, professional environment. Ability to work independently with strong sense of urgency.
TRAINING AND EDUCATION
Bachelor of Science - Business Administration, National American University
PROFESSIONAL EXPERIENCE
Human Resources- Recruiter
February 08 to September 09- Penrose- St. Francis Hospital, Colorado Springs, CO
• Responsible for recruitment activities focused on attracting and efficiently hiring qualified and competent staff, to include the development and implementation of recruitment plans, position advertising, marketing, sourcing and screening of applicants nationwide
• Maintain an up-to-date knowledge of employment laws, HR policies and systems principals in order to refer management personnel and employees to appropriate resources and coordinate recruitment activities
• Provide guidance and assistance to managers and supervisors on all areas of personnel management regulations and policies
Account Executive
July 07 to January 08- Citadel Broadcasting Co., Colorado Springs, CO
• Sell advertising time/internet space and works with advertisers to help market themselves to the station's listeners
• Coordinate all aspects of client radio advertising campaign including copy, production, billing, collections, remote broadcasts and event marketing
• Secure new accounts and expand upon an existing book of business
• Develop new business in selected markets and/or geographic locations
• Assist with Collections and Accounts Receivable functions as needed
• Responsible for implementing radio and/or internet sales programs designed to maximize sales revenues and achieve revenue goals set forth by the company.
Membership Director
August 05 to July 07- Briargate Family Center YMCA Colorado Springs, CO
• Provided leadership to Briargate YMCA branch and membership in the areas of member retention, customer service, special events, and enhancement of the member experience.
• Managed $3.4 million budget, inventory control, and financial accounting
• Responsible for employee career development and training
• Trained employees on customer service satisfaction and problem resolution
• Responsible for working extensively with youth and adult customers
• Managed staff of 35 employees to ensure the highest level of customer service
• Oversaw all daily aspects of Membership, sales, retention, member and community engagements
Healthcare Business Consultant
September 02 to August 05 -Pikes Peak Work Center Colorado Springs, CO
• Assist in developing and operating an employer relations program to increase visibility and use of program services in the community
• Acted as liaison for Healthcare employers in the El Paso County area
• Provide information to employers, local government officials, media representatives, Economic Development Corporation (EDC) and the Chambers of Commerce on One Stop programs, local labor statistics, wage information, applicant availability, training information, and labor laws
• Responsible for recruiting healthcare professionals to area from across the nation
• Help lead initiative to look at retention of nursing professionals, educate the public about the ever-growing opportunities in healthcare and to look at employer training needs and educational capabilities in the region so that programs were designed to meet employer needs
Business Development Specialist/ Recruiter
February 00 to Aug 02- Manpower IT Professional Colorado Springs, CO
• Responsible for recruiting IT, Healthcare, Financial, Commercial and Government employers/candidates within the Colorado Springs/Pueblo Region
• Assist with new hire orientation to ensure employees receive vital information regarding the companies culture, programs and guidelines
• Provide staffing support by setting applicant interview schedules, tracking applicants, and conducting background checks
• Coordinated job fairs, mass hiring sessions, employer round tables and
events to emphasize program services
• Responsible for sourcing, interviewing, pre-screening of employees/candidates
• Responsible for contract employees benefits, payroll and various HR functions
References available upon request
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