P R O F I L E
With dedication and perseverance, Rashad Dickens has served as a relief to multiple companies in regards to customer service. Displaying professionalism with a personable demeanor, Rashad would be an asset to any establishment.
E D U C A T I O N
MILFORD MILL ACADEMY, OWINGS MILLS, MD
HIGH SCHOOL DIPLOMA, 2004
BALTIMORE CITY COMMUNITY COLLEGE, BALTIMORE, MD
PRESENTLY WORKING TOWARDS ASSOCIATE DEGREE
MAJOR: BUSINESS MANAGEMENT
E X P E R I E N C E
HOULIHAN’S DOWNTOWN RESTAURANT
BALTIMORE, MD
SERVER – 2007 - 2008
• ASSURING CUSTOMER SATISFACTION THROUGH SERVICES PERSONALLY PROVIDED.
• GREETING AND SERVING CUSTOMERS.
• MAINTAIN PROFESSIONALISM WITHIN WORKPLACE AND THE UPKEEP OF THE RESTAURANT
OFFICE DEPOT
BALTIMORE MD
CUSTOMER SERVICE SPECIALIST, 2007 - 2008
• GREETING AND SERVING CUSTOMERS.
• HANDLING INVENTORY RESPONSIBILITIES, SUCH AS REPLENISHING MERCHANDISE AND TRACKING SHIPMENTS.
• HANDLING MERCHANDISING RESPONSIBILITIES, SUCH AS UPDATING PRICES AND SETTING UP DISPLAY MODELS
OFFICE DEPOT
CATONSVILLE, MD
FURNITURE SPECIALIST, 2006 - 2007
• GREETING AND SERVING CUSTOMERS.
• HANDLING FURNITURE SALES & SHIPMENTS.
• HANDLING FURNITURE MERCHANDISING RESPONSIBILITIES, SUCH AS UPDATING PRICES AND SETTING UP DISPLAY MODELS
OLD DOMINION FREIGHT LINE
ELKRIDGE, MD
DOCK WORKER, 2005 – 2006
• OPERATING COMPANY’S FORKLIFT WHILE ACCORDING TO ALL SAFETY AND PRECATIONARY REGULATIONS SET BY OLD DOMINION.
• HANDLING TRUCK SHIPMENTS.
• LOADING& UNLOADING FREIGHT ON TRUCKS.
O P E R A T I N G S Y S T E M S
MICROSOFT WINDOWS
P E R S O N A L R E F E R E N C ES
TONIA PITTMAN 410-***-****
ASHLEY FREEMAN 410-***-****