Sales Customer Service

Jani-King, International

Account Executive

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• During the past year, revenue growth has gone from $0 to $160,000.

• Recognized in various publications for customer service excellence.

• Management and training of 10 employees.

• Sales of commercial cleaning services and floor care.

Canon Business Solutions

Senior Account Sales Executive, Commercial Printers

08/07-5/09

• Several sales persons of the month awards.

• An aggressive new business sales hunter, cold calling on commercial printer owners and executives in order to execute my sales plan.

• Convincing new prospects to visit demonstration room to show latest digital hardware technology and software programs.

• Met quota of $99,000 per quarter.

• Developed my marketing and sales plans to attack commercial printers market.

• Attend association meeting to develop relationships and business.

Schaumburg School District 54

3/4-8/07

Educator of all subjects for 6th grade level, I left teaching to go back into sales with Canon.

AT&T Corporation

Senior Territory Account Manager

Territory Account Manager

3/02-3/04

• Sales executive of many quarters at 200%+ of plan.

• Promoted within three months because of over-achievement of plan.

• Cold calling to over 400 small and medium sized businesses, including successful win back of lost customers.

• Successfully sold and placed phone systems, data pipes, Internet products and telecommunication contracts.

Pitney Bowes Corporation

National Account Branch Sales Manager

National Account Sales Executive

Major Account Sales Executive

Senior Account Sales Executive

7/95-3/02

• Driving force for the sales of copiers, fax, printers and software for Konica-Minolta and Sharp products.

• Extensively used cold calling in each sales position to take my territory from 80% of plan to over 200% of plan, winning many awards.

• Promoted 3 times over 7 years

• Managed nine people in outside sales and sales administration.

• National Sales Award Winner Pitney Bowes Presidents Classic Leadership Club.

• National Sales Award Winner of trips to Tucson, Arizona, Vail, Colorado and Las Vegas, Nevada for being a Top 20 sales executive.

• Successfully closed two major accounts worth over 600 units. Accounts closed by me included GE, Motorola, AC Nielsen, Montgomery Wards, Steiner Electric, and Vitalink Pharmacy Services.

• Region Sales Leader Awards

• Closed new accounts to earn numerous district sales representative of the month awards in sales or new accounts.

Xerox Corporation

1/86-7/95

National Account Administrator

Overachieved inside sales, collections and billing quotas.

Leader of a team of 12 employees that handled accounts receivable, billing and customer service. My accounts included the States of Indiana and Kentucky, Eli Lilly, Meijer, Bristol Meyers Squibb, Schindler Elevator.

Won Xerox achievement awards for customer service excellence and several Xerox Team Awards for leading improvement process groups such as restructuring collection practices.

Education

Roosevelt University

Degree: Master in Business Administration (MBA)

Northern Illinois University

Degree: Bachelor of Science

Major: General Business Management

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