William A. Forbes, SPHR

*** ***** **** ****

North Liberty, IA 52317

563-***-**** Cell/Daytime

Email: ua8fpq@r.postjobfree.com

SUMMARY:

Highly motivated, self-starting, certified Human Resource Professional. Over fifteen years successful mid and senior level generalist, management and consulting experience in human resource management in both a plant and corporate environment including employee relations (union and non-union), recruitment, retention, succession planning, performance, training, compliance, safety, OSHA, MSHA, payroll, compensation and benefits, unemployment, workmen's compensation, EAP, EEO, FMLA, FLSA, ADA and more.

EDUCATION:

Master of Business Administration

School of Management

University of Iowa, Henry B. Tippie College of Business

Iowa City, Iowa

May 1994

Bachelor of Science

Business Management

Upper Iowa University, College of Business

Fayette, Iowa

March 1990

Certificate in Human Resource Management

Black Hawk College

Moline, Illinois

April 2001

CERTIFICATIONS:

Senior Professional in Human Resources (SPHR) - Society for Human Resource Management

June 2004 to Present (Recertified to June 2013)

EMPLOYMENT SUMMARY:

Director, Shared Services

Panera Bread of Iowa, 11/2009 – Present, Cedar Rapids, IA

• Directed, managed and administered all corporate human resources activities for sixteen franchised bakery-cafés located in Iowa and Western Illinois including recruitment, retention, staff development and training, succession planning, performance, compensation, benefits, safety, EEO/AAP, FMLA, ADA, FLSA and employee relations.

• Developed, published and implemented extensive personnel policies and updated and republished employee handbooks.

• Monitored and managed employee performance appraisal system and forms including incorporating performance guidelines for compensation and awards.

• Updated, revised and developed job descriptions on company operations, office and management positions.

• Managed workmen’s compensation, safety and safety training programs and OSHA reporting and implemented in store safety audit program resulting in reduced injury claims and expenses, reduced worker complaints and lower workers compensation insurance premiums.

• Administered company 401K plan and improved employee participation.

• Administered group health and dental insurance programs resulting in zero premium increases and improved benefits packages.

• Managed corporate marketing program in collaboration with Marketing Manager to assure compliance with national guidelines, effective use of budgeted funds and comprehensive coverage within the franchise territory.

• Managed corporate catering service call center including staffing requirements, operations, policy and procedures development and interpretation, accounts receivable and customer complaints.

• Managed accounting department staff and relationship with payroll and accounting service provider.

Senior Financial Analyst

Pearson Educational Measurement, 08/2007 – 11/2009, Iowa City, IA

• Performed detailed cost and financial analysis on numerous and varying IT projects and services for inter-company customers.

• Performed hands-on month-end analysis and closing functions.

• Developed capital investment analysis and made recommendations in accordance with standard company fiscal policies.

• Reviewed all financial reporting including monthly financial forecasting and expense appropriations and made recommendations for corrections and/or changes.

• Developed various periodic reports on trend analysis and financial operations.

President/Managing Consultant

American Prairie Enterprises, Inc., 6/2006 - 8/2007, Davenport, IA

• Re-established and managed successful business consulting firm providing financial, administrative, operations and human resource management services to a variety of Iowa businesses including manufacturers, service companies, retailers and health care providers.

Plant Human Resources Manager

ESSROC Cement Corporation, 11/2005 - 6/2006, Logansport, IN

• Managed all human resources activities for 24/7 surface mining and cement manufacturing plant including safety, training, recruitment, retention, union avoidance, staff development, performance, compensation, payroll, benefits administration, EEO/AAP, FMLA, ADA, FLSA and employee relations.

• Managed all safety programs and MSHA reporting and workers compensation claims and coordinated all incident investigation and reporting with the Corporate VP of Human Resources and Corporate Safety Director.

• Managed and administered all workers compensation claims, reported such claims to the State of Indiana when appropriate and coordinated all investigations and reporting with the Corporate Legal Counsel.

• Chairman of plant safety committee; revitalized the monthly plant safety committee meetings, expanded the monthly plant-wide safety training and developed and published a monthly safety newsletter.

• Facilitated monthly plant-wide safety training meetings and conducted safety training on various safety topics including use of PPE, hazardous fuels and waste, severe weather, lockout/tagout, first aide, mine safety and more.

• Coordinated and facilitated annual plant-wide mandatory Mine Safety and Health refresher safety training and coordinated and facilitated annual plant wide EPA hazardous fuels/waste safety training.

• Chairman of plant Employee Dispute Resolution Committee.

• Managed and administered group health, life, short-term and long-term disability programs.

• Recruited engineering students at Purdue University and other Indiana colleges and universities including interviewing and selection of new graduates for company engineering positions.

• Supervised plant accountant, purchasing manager and two HR administrative assistants.

Business Manager

Purdue University, 2/2005 - 11/2005, West Lafayette, IN

• Directed the management of finances, human resources and business services for the County Extension Service, College of Agriculture.

• Served as key resource/liaison for department heads, faculty and staff and provided proper interpretation of University, federal and sponsoring agency policies and procedures.

• Resolved complex business and financial issues, interfacing frequently with Central Business Office and School Business Manager.

• Developed annual operating budget for ninety-two County Extension Service and College of Agriculture IT Department.

• Developed, published and presented financial training workshops across Indiana (10 Area locations – 92 Counties) on effective financial management, policies and procedures related to segregation of duties, cash handling, security, disbursements and petty cash funds.

• Performed detailed financial reviews and audits on County Extension Education office operating funds.

• Utilized MS Office, Brio, DSS, WebView, PageCenter and other software.

• Supervised three administrative assistants for the areas of procurement/purchasing, billings and reconciliations and employee payroll and benefits.

Human Resources Director and Controller

Douglas Industries, Inc., 6/1999 - 2/2005, Eldridge, IA

• Directed, managed and administered all human resources activities for sporting goods manufacturer including recruitment, retention, staff development and training, performance, compensation, benefits, safety, EEO/AAP, FMLA, ADA, FLSA and employee relations.

• Developed, published and implemented extensive personnel policies and updated and republished employee handbook.

• Recruited and interviewed numerous candidates for a variety of positions from general laborer to graphics artist to accountant to supervisor and manager.

• Developed employee annual performance appraisal system and forms, incorporated performance guidelines for compensation and awards and trained managers on same.

• Developed and published numerous job descriptions on company operations, office and management positions.

• Managed and administered all workmen’s compensation, safety and safety training programs and OSHA reporting resulting in reduced injury claims and expenses, reduced worker complaints and lower workers compensation insurance premiums.

• Administered company 401K and profit sharing plan and improved employee participation.

• Administered group life/health insurance program and cafeteria plan resulting in lower employee premium increases, improved benefits packages and substantive annual reductions in employer self-funding contributions.

• Managed all risk management activities resulting in improved property and casualty and liability insurance coverage, reduced premiums, lower claims and year-end premium rebates.

• Managed all of manufacturing company accounting and financial operations including financial statement preparation and extensive hands-on GL functions at month-end and year-end closings, A/P, A/R, collections, credit management, purchasing and inventory. •Developed and managed internal accounting procedures, financial analysis, cost analysis and budgets.

• Managed all lending and banking institution relationships.

• Upgraded and administered company’s management information system resulting in improved efficiencies and accurate data output.

• Supervised staff accountant, office manager, purchasing and inventory manager and two HR administrative assistants.

President/Managing Consultant

American Prairie Enterprises, Inc., 1/1994 - 6/1999, Waterloo, IA

• Established and managed successful business consulting firm providing financial, administrative, operations and human resource management services to a variety of Iowa businesses including manufacturers, service companies, retailers and health care providers.

• Functioned as Interim Controller for five-month period involving direct management of printing company’s financial reporting activities including AR, AP, payroll, cost analysis and containment, financial analysis and projections and hands-on functions at ME/YE closings.

• Functioned as Consulting Marketing Program Manager during fifteen month period for the University of Northern Iowa, Strategic Marketing Services, on numerous marketing projects involving the development, implementation and management of client marketing projects from cradle to grave and the supervision and training of University marketing undergraduate and graduate students.

• Functioned as Interim Controller and HR Director for ten-month period involving the direct financial and human resource management and successful financial turnaround of local CNC machining company.

Senior Cost Analyst

Collateral Duty EEO Counselor

Department of the Army, HQ-AMCCOM, 4/1984 - 6/1993, Rock Island, IL

• Performed extensive cost analysis on large multi-million dollar Federal government procurement contracts.

• Negotiated cost settlements on multi-million dollar government procurement contracts.

• Performed price analysis on small procurement projects.

• Participated as a team member, sub-team leader or team leader on multi-million dollar “should cost” programs involving spare parts procurement, sole source selection, competitive source selection and commercial activities source selection.

• Developed and taught procurement courses on cost/price analysis, defective pricing, profit administration and service contracting.

• Functioned as departmental supervisor periodically for extended periods during absence of department supervisor.

• Served on various collateral duty assignments including three-year term as EEO counselor and twice served extensively as chief negotiator during labor contract negotiations.

• Successful advocate in two labor arbitration cases.

• Served two year term as Chairman, Procurement Directorate Affirmative Action Committee responsible for the annual development of the Director's Affirmative Action Plan.

• Participated in over 1,200 hours of government sponsored training and workshops involving management, supervision, EEO/AA, FLSA, ADA, Davis-Bacon, Federal contracting, FAR, DFAR, cost analysis, price analysis, financial analysis, contract negotiations, source selection, commercial activities and cost accounting standards.

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