Customer Service Manager

Debra Andries

*** **** **** ******

Brooklyn, NY 11203

(718) 451 - 3552

Email- *********@*****.***

Greater New York Councils, New York, NY

Boy Scouts of America Account Specialist 9/05 to 11/08

Experience:

• Recorded donations and pledges for various events

• Prepared daily cash and check deposits

• Distributed daily invoices to respected departments

• Assisted with month and year end closing

• Provided customer service to all internal and external contacts

Blanksteen Economic Services Corp New York, NY

Accounts Payable Clerk 4/91 to 6/04

• Prepared and process monthly payment of bills

• Review employee monthly expense reports

• Created and implemented invoices

• Respond to vendor inquiries regarding payment issued and resolve discrepancies

• Reconciled monthly bank statements

Claims Examiner

• Examined claim forms and other records to determine insurance coverage.

• Assisted customer inquiries on specified claims

• Determined if medical procedure is approved

• Assisted Claims manager with inter office in distributing work load

Education: Borough of Manhattan Community College New York, NY

Associate of Applied Science 06/02

Computer Skills: Microsoft Word /Excel some knowledge of quick books

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