Project Manager Quality Assurance

PURVI JOGIN SHASTRI

Tel: +1-901-***-**** E-mail: *****.****@*****.*** Work Authorization: US Green Card

SUMMARY OF EXPERIENCE

5+ years of experience as a Business Analyst, Consulting, QA/Project Manager in Auto, Healthcare, Retail, IT and Finance industries.

Core Competencies in Business/Systems Analysis, Statistical Data Analysis, Process Analysis, Project Management, Requirements Management, Software Testing, Training, Documentation, Performance Measurement, IT Management, CMMI framework and Software Development Life Cycle (SDLC).

TECHNICAL SKILLS SUMMARY

Methodologies: Water Fall, Agile, SDLC, Incremental, Rational RUP, CMMI, Six-Sigma

Modeling and Testing Tools: UML, MS Visio, QTP, Load Runner, Win Runner

Databases: SQL Server 2000, MS Access, MySQL Infobrite, Oracle 11g

Operating Systems: Windows 7, Windows XP/2000, Windows 2003 Server, UNIX

Programming Languages: SQL, C/C++, VB, SAS, R Language, HTML

Applications: MS Office, MS Excel, MS Word, MS Project, MS Power Point, Share Point, SPSS, E-views, Minitab, Bidmax, Omniture, Google Analytics, Toad, GOMS, Xelus, Discoverer, RedPrairie (WMS), Manhattan (WMOS).

EXPERIENCE

Fred’s Inc., Memphis, TN, USA

Business Analyst / Project Manager (May 2012 till present)

Collaborate with development team in planning, designing and implementation of MySQL (Columnar Database) BI tool for decision support analytics in Marketing Department.

Data mine, analyze and interpret customer data and help drive and support strategic and tactical marketing decisions through predictive analytics.

Develop System Design Document to integrate POS system with database and other third party systems.

Testing POS and reporting systems after implementation of BI tool.

As a Project Manager provided cost – benefit analysis, GAP analysis, SWOT analysis, feasibility analysis and risk analysis and suggested for using My SQL web interface dashboard for reporting rather than developing OLAP cube. Created WBS and successfully achieved project milestones for Incremental SDLC.

Managed risk identification and mitigation. Successfully tracked and measured project budget and ROI.

Cummins Inc., Memphis, TN, USA

Business Analyst (October 2011 to April 2012)

As a Business Analyst worked on Oracle BI Project to create KPI and Reporting dashboard.

Conducted GAP analysis, feasibility analysis and risk analysis for the project.

Created vision and scope documents to assess revenue projection.

Conducted interviews and facilitated JRP (Joint Requirement Planning) sessions with business users and suppliers across different Business Units. Developed Business Requirement and Design Documents.

Performed data mining and analysis from different systems such as GOMS, Xelus, Red Prairie (WMS), Manhattan (WMOS), Discoverer, TOAD and Access for data mapping and developing business logic for BI reports.

Developed process flow, work flow diagrams, use case diagrams, activity diagrams, class diagrams and Object Oriented Design to define business processes.

Performed task decomposition, delegated tasks, and monitored project milestones using MS Project.

Worked with the Quality Assurance lead to develop detailed test plans and test cases. Performed smoke (sanity) testing to test the basic functionality of the application.

Performed routine jobs like updating the database and scorecard, writing SQL queries and generating reports as requested and also was point of contact for all data related projects and issues.

Participated in cross-functional projects to improve and optimize supply chain planning.

Semaphore Software Services (Silver Touch Technologies Ltd.), India (Head Quarters: New Jersey, USA)

Manager – Quality & Assurance (July 2007 to February 2009)

Successfully implemented Quality Assurance & Capability Maturity Model Integration (CMMI Level 3 & 4) model for all software development projects in the organization.

Managed a team of one Quality Leader, two Quality Assurance Engineers and two testers.

Worked as an Internal Auditor (SOX) for the organization. Implemented Organization Standards, tools and techniques for Quality Assurance. Planned, organized and monitored CMMI compliance activities. Conducted training for CMMI process implementation and leading process change improvement in the organization.

Maintained and analyzed testing data records and confirmed compliance according to CMMI standard. Prepared test case and test data for the software developed in the organization and ensured that the software was bug-free on completion of testing. Worked with Project Manager to set up testing standards and policies for the organization.

Managed SEO (Search Engine Optimization) and SEM (Search Engine Marketing) projects and a team of 5 people.

Senior Business Analyst (July 2007 to February 2009)

Worked as a Sr. Business Analyst and as an IT Consultant/Project Manager for software development projects for clients in USA, Europe, UK, Singapore and Malaysia.

Conducted JAD (Joint Application Development) sessions to define project scope and prepared detailed Software Requirement Documents (SRS) and Software Design Documents (SDD) with flow diagrams (using MS Visio), ERD, business logic, use cases, resource, effort estimation and cost estimation (using Work Breakdown Structure). Also prepared Risk identification, Risk management and SWOT analysis documents for all projects.

Implemented Agile Software Development Life Cycle (SDLC) for Projects critical to the organization.

Juriscape Legal Research Private Ltd., India (Head Quarters: California, USA)

Senior Business / Research Analyst (March 2006 to June 2007)

Worked as a Business Analyst for Data Mining and Information Retrieval projects for job search portal. Prepared detailed requirement document with business logic & Indexing algorithm for Job Search Engine.

Managed Internet Marketing, Search Engine Marketing (SEM) & Search Engine Optimization (SEO) projects for different Business Unit.

Conducted Market feasibility study, Click Fraud analysis and Multivariate testing.

Provided Cost-effective Internet Marketing Solutions which increased profits by $1 M.

Indian Institute of Management, Ahmedabad (IIMA)

Business / Research Analyst (March 2003 to February 2006)

Worked on consulting projects in operations and production management, supply chain, logistics related to long term and short term production planning, demand forecasting, capacity optimization, inventory management.

Also worked on marketing consulting projects related to development of marketing strategy involving SWOT Analysis, customer segmentation and developing pricing structure.

Performed statistical analysis and developed mathematical model using SAS Programming. Used different data analysis techniques like Structural Equation Modeling, Time-Series Analysis and Classification & Regression Trees.

Accomplishments

Successfully achieved ISO (International Organization for Standardization) Certification for Jursicape.

Coauthored & Presented Research Paper on “Marketing Spend and Shareholder Value: A Comparison across US & Indian Listed Firms” at the “International Conference on Return on Marketing Investments, 2007.” Led Supply Chain Management Development Programs conducted at IIMA (Indian Institute of Management Ahmedabad) and at EDI (Entrepreneur Development Institute, Ahmedabad).

EDUCATION

MS Business Administration (with MIS concentration), University of Memphis (2012) GPA: 3.98

MS Statistics, Gujarat University, India (2002) GPA: 3.62

BS Statistics, St. Xavier’s College, India (2000) GPA: 3.44

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