Maintenance Manager
Resume:
Jeffrey Rose
Fresno, CA 93710 *********@*****.***
http://www.linkedin.com/pub/jeffrey-rose/14/981/603
Home: 206-***-****
Cell: 206-***-****
Dedicated Fleet and Facility Maintenance Manager with 19+years of experience in “Union and non-Union environments. Budgetary experience. Excellent service and maintenance Manager. Facility maintenance operation, custodial care, room setups, fire and safety programs, experience with mechanical systems, electronics, hydraulics, electrical systems. Implemented a computerized Fleet Maintenance Software Programs. Develop and oversee vehicle maintenance training programs. Help develop an National Accounts Program.
Respected Maintenance Manager and leader; instill a shared, enthusiastic commitment to customer service as a key driver of company goal attainment. Lead by example and ensure the execution of all safety, security, quality and maintenance operations policies.
Areas of Expertise
Customer Service Management
Complaint Handling & Resolution
Automotive Maintenance Manager
Alternative Fuels, Vehicle Maintenance Soft Ware, Maxio, Data Steams, Fleet Focus and TSB system, Lotus Notes, Microsoft Outlook & Office. Customer Satisfaction Enhancement
Front-End Supervision
Facility Maintenance
Heavy equipment Maintenance Manager
ASE certified in refrigerant
Personal Computer/PC repair
Fleet and Facility Maintenance Manager
Teambuilding & Training
Cost-Reduction/Budgetary Strategies
Business Management
Certified in CPR training
Maintenance Manager
Professional Experience
Waste Management- FRESNO, CA 09/11 to present
District Fleet Manager,
Responsible for Managing over primary and secondary equipment. Assigned over four locations in Central CA area. Manage a Fleet and Facility Maintenance Operating budget of over 2.50M, continually focuses on achieving market base profitability through effective management of all fleet and facility maintenance activities within the assigned area. Manage 60 employees, develop and implement safety maintenance standards. Effectively provide for the training of maintenance staff through internal training and approved vendor training with assistance from the Corporate Office. Assist in the development of maintenance policies and programs recognized within the transit industry. These programs will be approved by corporate staff and board of directors. Ensure all assigned divisions in compliance with all local, state, and federal environmental laws. Ensures an effective process is place at divisions which have vehicles that are under warranty for recovery of all parts and labor. Ensure all factory recalls are implemented in a timely manner. Assist all maintenance staff in solving day to day maintenance issues and problems.
MV TRANSPORTATION (Lynx Transit) - ORLANDO, FL 02/10 to 09/11
Fleet and Facility Maintenance Manager,
Primary responsibility is to develop, implement and oversee the company 4.5 million dollar Maintenance Program. This includes establishing applicable policies and procedures at operating divisions. To ensure maintenance, operational personnel and customers are receiving assistance and have resources needed to resolve problems that occur. Ensure that company policies and procedures pertaining to maintenance are being followed through quality assurance audits. Manage 45 employees, and , responsible for maintenance on 200 vehicles. Conduct reviews of the maintenance staffing and scheduling and to ensure optimal utilization of the maintenance staff. Provide guidance and approval for the most cost effective repair for major component or body repairs to vehicles. Is responsible for all the maintenance related tasks on assigned contract start-ups to include; the placement of qualified maintenance staff, vehicle inspections, maintenance equipment and facility improvements. Ensures that assigned divisions are in compliance with all contractual maintenance requirements which include, all client audits and state inspections. Monitor the effective use of existing fleet and to maintain spare fleet ratios to an appropriate level as approved by the Vice President of Maintenance Ensures the company maintenance software program is operating properly at assigned divisions maintain optimal parts inventories without overstocking.
FIRST TRANSIT (Pierce Transit )- LAKEWOOD,WA 02/08 to 02/10
Fleet and Facility Maintenance Manager,
Plan and Manage a $3.5 million Fleet and Facility Maintenance budget. Manage 30 employees, develop and maintains effective shop safety and performance standards, policies, and procedures; assures accuracy of shop and parts inventories. Directs the service, repair, and preventive maintenance of 170 county vehicles; develops, implements, and supervises preventive maintenance programs; periodically reviews repair work and procedures to ensure accuracy, completeness, and efficiency; recommends vehicles for replacement, prepares specifications, and arranges for auction or disposal as necessary. Operates and maintains computerized network tracking system; tracks and reviews vehicles, parts inventories, shop labor, fuels, and vehicle utilization; reviews and analyzes utilization documentation to recommend vehicle assignment to departments. Interprets and applies regulatory requirements associated with air pollution control, hazardous material and waste management, underground storage tanks, recycling, etc.; assures compliance with local, state, and federal requirements. Investigates motor vehicle accidents, negotiates settlements, collect damages, and authorizes repairs to vehicles.
COCA-COLA ENTERPRISES INC. -BELLEVUE, WA 08/00 to 02/08
Fleet Supervisor,
Ensure that preventive maintenance programs are being followed at all locations throughout the state of WA. Plan and manage a $2.0 million dollar budget. Manage 25 employees, responsible for maintenance on 500 pieces of equipment Performs quality control audits. Ensures accuracy of documentation generated by employees at CCE/vendor shops for all maintenance activities. Generates capital refurbishment schedule based on need and available capital funding. Provide training for all subordinate personnel. Ensure proper disposal and documentation of waste stream items. Assists subordinates in making decisions concerning efficiency of shop operations. Ensure all maintenance and repairs are performed in a cost effective manner.
Jeff’s PC Repair COVINGTON WA 09/00 to 6/08
Owner/PC-Technician
PC technician or computer troubleshooters or desktop support specialists are all-pervasive in today's Computing Age. PC technicians install and test PCs, fix performance issues, diagnose hardware-related problems, repair PCs in offices, homes, computer stores with servicing departments and in any place or work environment with installed PCs. The primarily hardware-centric job profile has now broadened to include troubleshooting, maintaining or repairing all peripheral.
BUDGET CAR AND TRUCK RENTAL KENT, WA 04/97 to 08/00
Lead-level 3 Technician
Work 40 hours a week under light supervision as a Lead level 3 technician. Manage 3 Technicians. Perform journey-level work in the diagnosis, repair and service of automobiles, medium and heavy-duty trucks, buses and hydraulic lift gate systems. Replace and diagnose engines, transmission/ transfer system on import and domestic vehicles.
Military Service 10/90 to 04/97
U.S. Army
After boot camp and six months of diesel school, I received a Certificate in Diesel Mechanics. I was assigned over four different duty stations and one tour of duty in South Korea. During my last duty station, I supervised 4 mechanics with the responsibility of maintenance on 120 light vehicles, and the units parts logistics management. Repair and maintain shop equipment. Properly use chemicals, solvents, understand hazardous communications and wastewater standards, and understand fluid recovery and disposal rules. Maintain service, maintenance, repair and other related records on an automated information management system.
Education and Training
• 2011-Present- NATIONAL ASSOCIATION OF FLEET ADMINISTRATORS.
• 2012-2012- Villanova University, On line.(Six Sigma - Green Belt)
• 2005-2007- DeVRY UNIVERSITY, SEATTLE WA (BS, Business Management).
• 2000-2003- ASHWORTH UNIVERSITY, ATLANTA, GA. (Applied Science degree PC Repair Program).
• 1997-1999- GREEN RIVER COMMUNITY COLLEGE AUBURN, WA. (AAS Automotive Technology).
• 1987-1990 PRINCE GEORGE HIGH SCHOOL, PRINCE GEORGE, VA. (Diploma).
• 1988-1990- ROWANTY VOCATIONAL TECHNICAL CENTER CARSON VA. (Certificate in Auto Mechanics.
Resume Addendum: Experience with Alternative Fuels and Program Development Examples
A. Alternative Fuels Experience
As a student at Green River Community College in the Automotive Repair and Engineering Program I studied in a project-based approached that focused on the design, engineering and construction of vehicles, engines, transmissions and alternative fuel systems. A highlight for me in this program came with a project in which I had to design my own car using an alternative energy source and energy saving engineering.
Since then, I have worked with several companies including at Coca-Cola Enterprise where hydroelectric and Natural Gas vehicles were a part of the fleet and used on a regular basis.
B. Program Development
In February 2009, I had to develop comprehensive plans for managing the fuel resources and processing the invoices and credit memos of parts and services for First Transit, which is a public transportation provider. This became necessary because the system being used at that time for managing these valuable resources allowed for huge losses of inventory with no means of pinpointing how, when and why the losses were occurring. After conducting research and making some analysis of this deficient system, the plans of action that I developed and implemented consisted of concise and accurate resource inventory documentation, aggressive shrinkage control and particularly, a more environmentally conscious storage and usage procedure for the fuel.
1. Improving the management of invoices and credit memos included some of the following components:
a) Invoices
Invoices were separated into Operations expenses and Maintenance expenses. Then they were tracked on spreadsheets using DataStream software. I assigned and trained personnel to assist me with this data entry work. In this way billing the correct accounts for expenses became much more accurate and efficient.
b) Credit Memos
It was important to merge the different types of invoices used by us and the vendors. It was necessary to negotiate with the vendors to include original invoice and purchase order numbers for the credit memos as goods were returned to vendors. Again, using DataStream software allowed for more accurate tracking of what was coming in and going out for corporate credits and corporate payments.
2. Improving the management of the fuel resources included some of the following components:
a) Proper Readings of Fuel Resource
I had to develop and put into use a daily routine for measuring the volume and checking for contamination of this resource. Also, the means for checking and maintaining the calibration of the resource dispenser was established.
b) Inventory control
I limited and trained the personnel allowed to receive fuel inventory drops as well as the times that these fuel drops can be made. In addition, method of recording the amounts, date time and personnel extracting this resource was put into effect.
The action plan I developed and implemented for invoices and credit memos allowed for an easier management of budget standards. While the plan and implementation of the fuel resource inventory has resulted in better management of the resources that is more accurate and accountable with considerably less shrinkage.
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