Community Service Worker
Resume:
Gaya Nagendra
Mississauga ON L5R3H3
Mobile: 905-***-****
****.****@******.***
OBJECTIVE To obtain a challenging and rewarding position in the Social Services Sector
EDUCATION
2011 Community Service Worker Diploma
(Education Upgrade Specializing in Mental Health Addictions and Group Facilitation)
National Academy of Health and Business Mississauga
2004 Community Outreach and Development Diploma
Sheridan College Brampton
2001 Bachelor of Arts in Sociology
University of Toronto
CONTINUING EDUCATION
• Conflict Resolution Strategies
• Facilitating Effective Support Groups for seniors youth and women
• WSIB training
• First Aid / CPR
Multi Inter Agency Group Peel leadership training ethnic women
RELATED SKILLS
• Knowledgeable and effective in working with cultural and social differences
• Strong communication and interpersonal skills
• Excellent organizational and time management skills
• Flexibility in performing multiple tasks
• Proficient in developing and implementing plans of intervention
• Knowledgeably on client’s individual needs when providing services
• Facilitating weekly group meetings
• Crisis Intervention And Prevention Training
• First Aid CPR
LANGUAGES
English and Tamil
EMPLOYMENT HISTORY
May 2011 –July 2011 Student Placement
Bereaved Families of Ontario Halton Peel
• Assisted in Program coordinator in putting together a diversity package for agency
• Conducting outreach at Seminars and Community fairs
• Registration and Intake of clients
• Assisted in support groups for adults, youth and children
• Completing Report Summaries for group evaluations
Oct ’06 – June 2010 Settlement Worker
Sri Lankan Canadian Community Services
• Assisted newcomers with settlement issues such as housing, employment options, financial assistance and translation services
• Facilitated volunteer recruitment meetings and new member registration
• Maintain a comprehensive listing of community based services for referral purposes
• Reported Executive Director on client progress
• Promoting agency programs to clients
May ‘04 - Jan ‘05 Coordinator – South Asian Program
Square One Youth Centre, Mississauga
• Managed an after school program / friendship group for teens (established and newcomer youth from grade 9 – 12)
• Designed activities that related to specific cultural interests
• Provided job search and preparation assistance
Jan - Apr ‘04 Program Assistant
Sheridan College, Mississauga
• Assisted with the operation of an ESL program
• Conducted workshops for students that addressed living as an immigrant
• Tutored students in English
• Maintained the office records
• Effectively carried out the duties assigned to this student placement
Sept - Dec ‘03 Program Assistant
India Rainbow, Mississauga
• Carried out activities such as reading, writing, math and life / social skills in a day program designed to enhance the abilities of South Asian young adults with developmental disabilities
• Implemented programs to enhance and stimulate the cognitive functioning of South Asian seniors with Alzheimer’s disease in a day program
• Effectively carried out the duties assigned to this student placement
May - Aug ‘02 Program Assistant
Student Volunteer Program, Sri Lanka
• Coordinated a parenting program for widows and young mothers that addressed proper nutrition and child rearing
• Provided life skill / speech and language therapy for hospital patients with mental health issues
Nov ’99 - Dec ’02 Teacher/ Youth Worker
Academy Of Tamil Arts, Mississauga
• Provided one-to-one counseling to youth that addressed school and family related issues
• Reviewed agency services to interested persons and signed up clients for certain programs
• Assisted clients with effective job search strategies (eg. resume writing)
• Tutored students in English and Social Studies
• Coordinated a computer camp for children and youth
• Monitored and updated client’s files for the program
References Available Upon Request
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