Customer Service Human Resources
Resume:
ROSEMARIE BROGNA
EULESS, TX 76039
(HOME) 817-***-****
***************@***.***
SUMMARY
Manufacturing Supervisor in Electronic Connectors. Demonstrated communication and listening skills to promote team building. Able to work with a very strong diverse group. Able to meet deadlines.
PROFESSIONAL EXPERIENCE
AVNET (Formerly Time 95), Grapevine, TX ( 1987 - 2010 )
Supervisor ( 2000 - 2010 )
Supervised 42 employees in four departments. Counseled employees with regard to quality, attendance and productivity and documented interactions as needed. Maintained quality, time keeping, salary and performance review records. Scheduled employees and prioritized work appropriately.
Increased productivity by 10%.
Maintained employee data in Human Resources Information System (HRIS).
Held communication meetings.
Recruited and made hiring recommendations.
Selected to help train and make the transition to Mexico.
Ensured customer service.
Made sure all orders got out on time.
Kept track of daily production sheets.
Maintained schedule time off sheets for all employees.
Trained employees to get certified on each line.
Trained in Avnet's Software Program - Genesis
ASRS
UDR
DAILY REPORTS
Assembler III (1989-2000)
Assembled components to customers' specifications.
Assembler II (1988-1989)
Assembler I (1987-1988)
EDUCATION
Diploma, Girls' Trade High School, Boston, MA
PROFESSIONAL DEVELOPMENT
o ISO 9002 Orientation o Performance Leadership
o ISO Awareness o Communicating Effectively
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