Administrative Assistant Customer Service
Resume:
ZeKeisha Nicole Day
Fort Worth, Texas 76106-5311
********@*****.***
Objective
I am looking for a career and not just another job in the business or accounting field. I am a very hard working, self-motivating, and dedicated individual. I like to set goals for myself because I feel that by setting goals I achieve more at any job or project I am working on. I love working with others and consider myself a great team player as well as a great leader, and it is important for me to lead by example, but I can also work as an individual without direct supervision. I strive for honor and integrity on a daily basis and have great work ethics and am very organized, so in the end I accomplish many of the goals I set for myself, the team that I may be a part of or job that I do.
Education
Tarrant County College
June 2011 to Present
4801 Marine Creek Pkwy Fort Worth, TX 76179
Texas Tech University
Aug. 2009 to October 2010
2500 Broadway St.
Lubbock, TX 79409
Trimble Technical H.S.
Aug. 2005 to Jan. 2009
1003 West Cannon St.
Fort Worth, TX 76104
Experience
• 4-5 years of Customer Service
• 2-3 years of Sales
• 4-5 years with Microsoft Office
o Excel
o PowerPoint
o Word
o Access
o Outlook
o Publisher
• 3-4 years Data Entry
• 3-4 years of billing
• 4-5 years typing skills (60 wpm)
• 2-3 years as an Office assistant
• 2-3 years of Administrative assistant
• 2 years of Processing
• 1 year of call center experience
Work History
NOVO1 (03/2011 06/2011)
4301 Cambridge Rd. Fort Worth, TX 76115
Customer Service Representative
• Answered high volume phone calls for scheduling flights, tracking animals, arranging shipments, and making sure that all customers were happy.
• I resigned because I started going back to school and my school schedule and work schedule were conflicting.
Sears (10/2010 03/2011)
1810 Green Oaks Rd. Fort Worth, TX 76116
Customer Service Representative
• Worked as a cashier and Merchandise Sales Associate. I was responsible for stocking, receiving, and keeping the store clean, checking out customers, and selling the store credit card.
• I resigned because with the season slowing down, hours to work became very limited.
Texas Tech University (11/2009 10/2010)
2500 Broadways St. Lubbock, TX 79409
Administrative Assistant
• I was a work-study student assistant for the Center of Campus Life at Texas Tech. It was my responsibility to schedule meetings, answer phone calls, answer the inquires of students, faculty and administrators about upcoming events as well as, making copies, sending faxes, running errands on campus, overseeing event plans, corresponding with other departments on campus and using the Microsoft Suite to check document, spread sheets, certificates and other needed documents or publications.
• I resigned because I moved back to Fort Worth and I was no longer going to school in Lubbock, Texas.
Trimble Technical H.S. (01/2007 01/2009)
1003 W. Cannon, Fort Worth, TX 76104
Administrative Assistant
• I was a student assistant for Trimble Tech and my responsibilities included, making copies, running errands on campus, data entry and clerical administration.
• I resigned when I graduated in January of 2009.
Marvin and Brothers Roofing (06/2005 08/2008)
3119 NE 35th St, Fort Worth, TX 76106
Administrative Assistant
• I was an administrative assistant to three supervisors and my responsibilities included; data entry for scheduling appointments with clients and billing, making copies, flyers, and sending faxes, using the Microsoft Suite for publications and preparing spread sheets.
• I resigned when the owner passed away.
References
Mary Lee Garcia Vickie Hernandez (Sears) Allen Sutton
Former Teacher Former Supervisor TTU Administrator
1003 W. Cannon St. 1810 Green Oaks Rd. 2500 Broadway
Fort Worth, TX 76114 Fort Worth, TX 76116 Lubbock, TX 79409
817– 871– 3400 817-***-**** 806-***-****
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