Madeline Ruballo
**** *** ****** • New York, NY 10039 • 347-***-**** •646-***-****
OBJECTIVE To obtain an administrative position in a medical environment where experience can be utilized and career advancement is possible.
EDUCATION
Certified in Medical Billing: Bronx Community College, Bronx New York
Certified Medical Office Assistant: American Business Institute, New York
Diploma: John Jay High school, Brooklyn New York
EMPLOYMENT HISTORY
2011-2012 Urban Health Plan
Credentialing Associate (temp) Bronx, NY
Scan and upload doctors’ credentials and personal documents.
Maintain doctors’ personal files under strict HIPPA regulations
Transfer all information in binders to a computer.
2010-2011 NR Medical
Screener New York, NY
Managed promotions Department supervised two employees.
Ensure all clients are treated in a courteous and profession manner.
Effective analytical skills to diagnose any problems and devise viable solutions.
Screen potential clients for Hypertension and Diabetes, and maintained all medical records and files.
2003 - 2010 United Bronx Parents, Inc. Bronx, NY
Receptionist
• Manage agency’s reception area, ensuring all visitors are treated in a courteous and professional manner.
• Greet visitors, answer phone, route calls; respond to inquiries from the public, provide information about the agency, and direct visitors to appropriate departments.
• Use multi-line telephone system, personal computer, fax machine, and inform staff of visitors’ arrivals or cancellation of appointments.
2001 - 2003 Health Management Center Brooklyn, NY
Medical Billing Clerk
• Improved patient information system to ensure proper assemble of patients’ health information charts.
• Ensured that all forms were completed and properly identified and signed, and that all necessary information was input into the computer.
• Regularly communicated with physicians and other healthcare professionals to clarity diagnoses or to obtain additional information.
• Assigned codes to each diagnosis and procedure, consulted classification manuals and also rely on knowledge of disease processes.
• Uses computer software to assign the patient to one of several hundred “diagnosis related groups, to ensure amount for which the agency would be reimbursed.
1987 - 2001 Brooklyn Hospital Brooklyn, NY
Medical Secretary
• Private Secretary to the Director of Nursing Resources.
• Managed multi-line telephone system, screened calls, prepared messages, and transferred calls.
• Maintained appointments, prepared department memos took minutes during staff meetings, wrote correspondence, verified the employment status of staff, and served as hospital representative at job fairs.
REFERENCE FURNISHED UPON REQUEST