Administrative Assistant Executive Staff
Resume:
Tami Reynolds
**** ******* **. ***** **** GA ****8 678-***-**** **@*********.***
Qualification Summary
Executive assistant with many years experience supporting senior management in program development and daily operations. Previously owned and operated the Mega Bite Café in Stone Mountain GA.
• Demonstrated capacity to provide comprehensive support to executive staff. Expert in calendar management with the use of Microsoft office applications. Ability to prioritize and complete numerous challenging projects simultaneously. Capable of working independently or in a team, motivated self starter.
• Proficient in Microsoft Office Excel, Outlook, Power Point, Word. Database programs: Centricity, Enconcert, Four-D, HPF, IDX, Intermacs, Medic, Medi-Mac, Next Gen EHR, EPM, PHS, Physicians’ Assistant, Quest and Tiger. Kronos payroll software, ADP Pay Expert, ADP EZ Labor and letter transcription. Knowledge of CPT and ICD-9 coding.
Professional Experience
Physicians’ Admin Support/Financial Coord. Piedmont Hospital October 08 Present
• Create processes that streamline work flow. Manage multiple projects with competing time lines, coordinate patient care, in addition to billing and expense allocation. Interact with numerous health care carriers and providers to inform patients of their coverage. Update and maintain Intermacs database for V.A.D. (Ventricular Assisted Device) program. Ability to foresee problems and resolve them by taking action or communicating with appropriate parties.
• Interact with multiple medical offices and departments to facilitate referrals, hospital transfers, patient follow-up and testing in an atmosphere of ever changing priorities. Build relationships through out the organization that encourage team work to further develop the V.A.D. and transplant program. Met and exceeded scheduling goals of 2010 by more than 40%.
Executive Assistant Saint Joseph’s Translational Research Inst. August 07 August 08
• Acted as lead executive assistant to president and senior executives of Saint Joseph’s Translational Research Institute. Arranged complicated business trips for president and executive staff. Communicated president’s directives to multiple departments in order to support project completion, industry events and marketing campaigns. Mentored and directed administrative staff with assignments, in addition to processing payroll for executive staff and directors of the research department.
• Prepared board meeting power point presentations, correspondence, minutes and reports. Processed fund requests and charge allocations. Interacted with The Medical Group of Saint Joseph’s to coordinate patient care. Drafted letters and written correspondence for president and senior executives. Collaborated research endeavors between well known medical/teaching institutions.
Executive Asst/HR Coord. American Professional Assoc. January 07 August07
• Assisted president of large oncology practice with administrative and personal needs. Arranged president’s schedule to meet the demands of directing multiple offices and treatment centers. Acted as a resource to numerous affiliates and partners to assist with daily operational needs. Instituted new payroll system with upgraded ADP software to allow for more efficient time management and reduction in payroll errors. Performed human resource duties such as; benefit administration, new hire orientation, record keeping, background checks and worker compensation claims. Worked with highly confidential information in a discreet manner.
Resume
Tami Reynolds
Page Two
Administrative Assistant Atlanta Cardiology Group May 03 January 07
• Served as a lead administrative assistant to three senior partner physicians. Organized calendars planned and executed complex travel arrangements. Prepared supporting documents and power point presentations for meetings and travel. Established an accurate system to track procedure billing, reimbursements and expenditures. Edited follow-up letters and patient care information for referring physicians. Acted as a resource between physicians and administrative team in order to facilitate daily operations.
• Trained newly hired administrative staff and assisted in orientation. Interacted with multiple satellite clinics to assist physicians in providing patients with comprehensive care. Balanced competing priorities and deadlines in a fast paced multitasked environment.
Surgical Scheduler Metro Gastro Endoscopy Center November 02 April 03
• Scheduled outpatient procedures for a practice of four physicians. Pre-certified procedures with multiple health care carriers to ensure reimbursement for services rendered. Implemented a tracking system to accurately bill procedures and increase patient follow-up. Optimized surgical schedules, staff hours and equipment usage to exceed budget projections. Assisted administrative staff with daily operations.
Office Supervisor/Surgical Scheduler Georgia Colon/Rectal May 02 November 02
• Supervised a team of front office administrative and clinical staff while coordinating coverage between several satellite locations to more efficiently handle daily operational needs. Managed office financial affairs such as;co-payments and accounts payable. Scheduled numerous out-patient testing and surgical procedures for several physicians. Met and exceeded procedure scheduling requests. Educated patients of treatment options prior to procedures to address concerns.
Surgical Scheduler/Front Office Coord. Columbia HCA November 99 August01
• Coordinated a broad range of cosmetics, eye, orthopedic and pain block surgical procedures. Assisted office manager with pre-certification, patient notification, check-out and billing.
Proactively initiated measures to reduce operational expenses and exceed corporate goals.
Marketed Columbia HCA services to multiple physician practices to increase cases volume.
Professional Development
Previously owned and operated the Mega-Bite Café as mentioned in the hudspeth report.
Notary Public certified in numerous ADP payroll processing programs in addition to a human resource certificate course.
Education Graduate of Sarah J. Hale High School
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