Human Resources Manager

Lisa Coates

**** ****** ***, ********** ** *****

Mobile: 916-***-**** | **********@*******.***

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Professional Profile

I am an experienced Human Resources professional with proven achievements in leading and developing overall organizational activities and initiatives. My background in analyzing human capital and operational needs, along with a proven track record of consulting with and supporting key administrative team members has led to a history of growth and stability in organizational planning and development. I am looking to utilize my experience in a Human Resources Leadership role with a respected organization that values leadership, creativity and results.

• Human Resources Management

• Legal Compliance & Administrative Consultation

• Employee Relations

• Training & Development

• Policy Design & Implementation

• Recruitment & Selection

• Internal Investigations & Complaint Resolution

• Compensation & Benefits Administration

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Professional Strengths & Expertise

• Organizational & Interpersonal Communications

• Staff Mentoring & Coaching

• Skilled Small & Large Group Trainer

• Training Program Design & Implementation

• Professional & Confidential Acumen

• Change Management/Succession Planning

• Legal & Legislative Training/Experience

• Public Relations & Media Management

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Professional Experience

California Montessori Charter School Network – Carmichael, CA July, 2002 to Present

Human Resources Manager/Director

Serve as the senior human resources administrator to implement strategic support to the human resources function, providing guidance and overview for the long-range direction and goals of organizational planning and growth.

• Duties and Responsibilities overview includes:

Credential Analyst Internal Compliance Officer Employee Guidance

Staff/Volunteer Clearance Internal Investigations Officer Leaves Administrator

Orientation /Training/Education Agency Hearing Representative Employee Relations Manager

• Provide guidance, consultation, support and education to site administrators relative to all areas of Human Resources Administration and Management, while adhering to respective state and federal employment laws, charter documents and organizational mission and goals.

• Work with site administrators to identify staffing needs and site configurations. Drive the recruiting, interviewing and hiring of certificated teachers and classified staff to select and place the best possible employees for service within our targeted communities.

• Develop and maintain relationships with site administrators, instructional staff and classified support staff in order to effectively serve as a liaison between management and employees, and facilitate advocacy on behalf of both the school’s and employee’s interests, balancing the needs of both and making organizational recommendations as appropriate.

• Respond to employee requests for human resources guidance and assistance. Respond to grievances and concerns, meet with staff, conduct interviews and investigations as needed, draft and submit reports of findings and administrative recommendations to Executive Director for final determination and action.

• Design and implement training programs and organization initiatives to increase effective operations as well as increase staff understanding of organizational policies and procedures.

• Current Key Initiatives:

• Develop a formalized Illness and Injury Prevention Program (IIPP) and internal Return to Work program and policies in compliance with organizational mission and goals, federal and state laws. Develop health and welfare programs and a formalized network Safety Committee and “Wellness Champions” to educate employees on safe working conditions to reduce accidents and time off of work.

• Formulate updated recruitment initiatives while streamlining screening and selection processes for more effective hiring timelines with administrative hiring team.

Sacramento County Office of Education – Sacramento, CA July, 2006 to Present

Trainer/Professional Development Presenter

• Key member of the State Assessment Trainer team for the Sacramento County BTSA (Beginning Teacher Support & Assessment) Division. Responsible for the design and implementation of adult education workshops for new teachers; and for providing guidance, coaching and support to new teachers as they navigate the state induction and credentialing process.

• County appointed member to provide Human Resources representation to the SCOE Advisory Council for New Teacher Development and Credentialing Pathways.

• Leadership Team Member providing input and support for programmatic design & implementation.

• District Coordinator for Induction Programming for the California Montessori Charter School Network, a participating member of the SCOE BTSA Consortium.

• SCOE BTSA is accredited with the State of California to provide state-mandated induction programming for teacher credentialing pathways. I have served on the most recent re-accreditation team as well as on on-going programmatic review committees, and legislative presentation teams.

Concurrent/Prior Experience:

Self-Employed Consultant/Trainer – Jan 2001 to present

Business Manager & Legal/Legislative Assistant – Barbara E. Risling & Associates – Jan 1996 to Jan 2001 Staff Trainer/Manager, Financial Services Management, Customer Service, Community Service/Liaison

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Education & Training

• Bachelor of Science: Business Admin/Communication Studies (Honors Graduate) – CSU Sacramento

• Paralegal Certificate: Dean’s Scholar and Honors Graduate – UC Davis

• LUTCF: Life, Health, Retirement, and Financial Planning – American College, Bryn Mawr, PA

• Teacher Certificate Program: Montessori Training Center of Shingle Springs, CA

• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)

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