Quality Assurance Manager

RESUME

SUMMARY

• *.* Years of Total Experience including Vehicle Assembly Process Quality, Vendor Quality, Warranty Management

• Presently working as Asst. Manager Manufacturing Quality Assurance Department – Assy. Shop with a Team Size of 47 and Reporting to SHOP Head

• Experience in Export projects of TATA Motors, Uttarakhand ACE Plant from Erection to line Stabilization

• Experience as Manufacturing Process Consultant

• Excellent Communication, Analytical, Interpersonal, Presentation skills and a Purpose Driven team member

PROFESSIONAL EXPERIENCE

TATA Motors Ltd. Nov 2010 to Present

TATA MOTORS LTD, India's largest automobile company. It is the leader by far in commercial vehicles in each segment, and the Third largest in the passenger vehicles market with winning products in the compact, midsize car and utility vehicle segments. The company is the world's fifth largest medium and heavy commercial vehicle manufacturer. It would be no exaggeration to say that Tata Motors provides the wheels for India's growth.

Designation : Asst.Manager – Process Quality Assurance

Responsibilities

• Resource allocation for Vehicle roll out

• Leading a Team to ensure testing /Inspection activities such as Steering alignment, Accelerator Pedal process setup,Speedo cable, clutch and brake process, Under pit, Steering angle, Head lamp alignment, shower, over pit,fit and finish.

• Conducting Layout inspection of vehicle, Craftsmanship Audits, Dock Audits, Product Audit's and Process Audits, Core team member to correct/prevent non conformances.

• Involved in the implementation of Third Party PDI Audit successfully and balanced the line with the Built Quality

• Conducting daily meeting with CF Team to communicate the non conformances on vehicle testing / Ensuring CAPA effectiveness.

• Tear Down work shop to address mfg. concerns/finding causes implementing CAPA.

• Field complaint diagnosis /root cause analysis / finding traceability / campaign if required / effectiveness monitoring/ 7QC tools.

• Project going with tools using SIX SIGMA YELLOW BELT PROJECTS

• Updating on the affected process / documents

• Working on and deploying World Class Quality system on vehicle Assembly line ( DRR, DRL)

• Periodical Patrol Audits and effectiveness monitoring for Warranty complaints

• Warranty analysis using 8D Methodology

• Preparing MIS reports on Warranty

• Data analysis and trend monitoring

• Conducting Customer Satisfaction Survey & Audits.

• Driving Design, Manufacturing and materials to implement Engineering Changes

• Kaizens and Poke yoke done on many machines and processes

Special Activities Carried Out

“Worked in Export projects of TATA MOTORS Ltd., Pantnagar Plant”

• Prepared SOP, Control Plans and PFMEA for new ACE TCF LINE (Export Veh.’s).

• Implementing SPC for critical parameters in TCF shop.

• Calibration & maintenance of all Torque Wrenches in line

• Prepared check list for Trim, Underbody & Mechanical line of ACE.

• Preparation of Final Inspection standards.

• Preparation of check sheets and Quality standards.

• PPAP verification and Approval

Windals Precision Pvt. Ltd. july2009 to Oct. 2011

Windals Precision Pvt. LTD, major clients with Mahindra and Mahindra providing over 70% complete axle assey.’s to most of Tractor plants. It is one among the leading company in their segment. It is an ISO/TS - 16949,and supply to other OEM’s like (NEW HOLLAND, JOHN DEERE, SWARAJ, TATA,) & Other Machined & Forging Components for ASHOK LEYLAND )

Designation : Engineer – Vendor Quality Assurance/ Process Quality

Responsibilities

• To Conduct Vendor Audit to confirm adherence to Quality Systems.

• Monthly PPM Trend Preparation and ranking of all Suppliers

• Final Inspection, Line Inspection & Incoming Inspection

• Achieved 30% reduction in Overall PPM within a short stint of 4 Months by Systematic way of Problem Solving through Supplier Engagement

• Worked with Suppliers, End customers and Resolved Quality Issues and implemented the supplier level up activities and reduced the PPM level.

• Worked on reducing REJECTION & REWORK, using 7 QC Tools

• PPAP review & approval of supplier during new product development

• Communicate requests and assure expedient and reliable corrective action from the supplier if a problem or failure occurs that is relevant to the Supplier’s product This includes working closely with Supply Chain engineering and process engineering as appropriate

• Use of 3 Mu’s and 3 G’s

• Pre dispatch inspection of component

• To meet customer (Internal and External) expectation of Quality, Quantity, Cost and Delivery.

• Implementation of Kaizen/ Poke-Yoke activities to foolproof the process, increasing productivity and enhancing the quality.

• To maintain the 5 S’s. M.I.S data generation and the presentation to management.

• Process capability study ( S.P.C & M.S.A )

• Business Process Re- engg.

• Preparing maintaining quality procedure as per ISO / TS16949

• Warranty Analysis and Problem Solving by Various Quality Techniques and Effective Monitoring

• Participates in New Product QA Plans and Qualifications

• Practice teamwork inside and outside of the Sourcing & Supply Function

• Ensuring ISO/TS 16949 Adherence

EDUCATIONAL BACKGROUND

Degree Year of Passing Percentage/Grade University/Board

BE Mechanical 2009 81.2 % P.T.U (PUNJAB )

HSC 2005 66% CBSE

Matriculation 2003 61% CBSE

Lead Auditor (Certified) in ISO:TS- 16949:2002 from Plexus

2010 international, AIAG (IATF)

Supplier Auditor ( Certified ) from AIAG ISO/TS 16949:2009

COMPUTER SKILLS

Operating Systems: Windows XP, 2000

Design Tools: Microsoft Visio, AutoCAD 2000, PRO-E, Autodesk-Inventor

PERSONAL DETAILS

Fathers Name Mr. Surinder singh

Date Of Birth 17.07.1987

Major Qualifications B.Tech Mechanical

Communication Address HL – 518, Phase – 9, Mohali ( Punjab )

Pin code - 160063

Contact No

Residence 0172 - 5063577

Mobile +91-087******** / 946-***-****

DECLARATION

I hereby declare that all the above mentioned details are true to the best of my knowledge

PARAMDEEP SINGH

Contact this candidate