Experienced Manager
Resume:
Vincent Hachick
********@*****.***
To Whom it may concern,
I have managed automotive dealerships service and parts departments where customer service, sales, hiring, training, warranty management and parts department inventory control / merchandising were just a few of the daily duties required.
I am accustomed to a fast-paced environment where deadlines are a priority and handling multiple jobs simultaneously is a requirement. I enjoy a challenge and work hard to attain my goals. Constant communication with all levels of management has strengthened my interpersonal skills.
Character, personality, and the ability to work in a team environment can be evidenced in a personal meeting. I would welcome an interviewing opportunity at your earliest convenience.
Thank you again for your time and consideration.
Sincerely,
Vincent Hachick
SUMARY OF QUALIFICATIONS
Experience managing automotive dealership Service and Parts departments.
Dedicated to customer satisfaction and providing world-class customer service.
Highly competent, reliable and committed with a proven record of accepting responsibility with proven results.
Excellent customer service skills; attentive listener, patient and diplomatic.
Ability to motivate employees to achieve maximum potential.
Recipient of numerous Acura “Precision Team” customer satisfaction awards.
Ability to learn, grasp and adapt to changes quickly.
Able to build a strong working relationship with internal and external customers.
Hard working individual with strong work ethics.
RELEVANT SKILLS & EXPERIENCE
CUSTOMER SERVICE
Handle the public with professionalism and sensitivity.
Provide product and service information as needed.
Resolved customer problems by employing effective listening and problem solving skills.
Interface effectively with internal and external customers.
Maintained excellent customer relationship by providing friendly and courteous service.
OFFICE SKILLS
Computer knowledge of Microsoft Excel, Word, Internet, Reynolds & Reynolds and ADP.
Working knowledge of accounts payable and accounts receivable.
Maintain records, create schedules, develop reports and process payroll.
Ability to manage day to day business operations and control expenses.
EDUCATION
High School Diploma.
DeAnza College………………..Mechanical Courses
American Honda ………………Technical training
American Honda……………….Management and Interpersonal Skills & Automotive
Financial Analysis training. Plus, years of on-going
Management training.
Dale Carnegie…………………..Management training
Ken Blanchard………………….Management Courses
REFERENCES
Gary Barr……………………….American Honda Factory Representative (Acura)
Barry Chandler…………………American Honda Factory Representative (Honda) 888-***-****
Steve Hopkins…………………..Owner; Hopkins Acura & Hopkins Honda
Scott Hansen……………………Service Advisor
Jayson Arnold………………… Director of Fixed Operations/ West Coast
AutoNations
Chuck Hunter………………… Service Director, Sacramento Infiniti
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