ASHLEY ESTRADA
Glendale, AZ *5302
********@*****.***
SUMMARY of QUALIFICATIONS
•Punctual and energetic; individual possessing a strong work ethic.
•Being aware and understanding of others' reactions.
•Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
•Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
•Actively looking for ways to help people
•Excellent written and verbal communication skills.
•Proficiency with MS Word, MS Excel, MS Outlook, and internet
•Capability to work in a team environment within a process improvement atmosphere.
CERTIFICATIONS
CPR / BLS Certified – American Heart Association 06/2013
HIPPA / OSHA Certified
SKILLS
Injections
Vital Signs
Patient Positioning
Medical History Recording
Sterile Tray Set-up
EMR Trained
Prior Authorizations
Venipuncture
Autoclaving
Instrument Preparation
Filing/ Record Maintenance
Insurance Processing
Medical Transcription
EKG
Spirometry / PFT
Dressing Changes
Scheduling
Referral Bookings
Computer Operations Medical Administration Rooming Patients
EDUCATION
12/2010-08/2011
The Bryman School of Arizona - Phoenix, AZ
Medical Assistant Diploma
09/2007-05/2010
Glendale High School - Glendale, AZ
High School Diploma
CLINICAL EXPERIENCE
07/2011- 08/2011
First Family Medical - Phoenix, AZ
Medical Assistant Externship – Completed 256 hours
•Back office: Clinical duties included taking and recording vital signs, medical histories, recording patient’s chief complaint, preparing patients for examination, and administering medications as directed by physician.
•Front office: Administrative duties included scheduling appointments, maintaining medical records, filing, answering phones, billing/pegboard, providing excellent customer service.