Customer Service Sales

William M. Huyten

309-***-**** u6exu1@r.postjobfree.com _____________________________________________________________________________________Summary of Qualifications:

•Quality, Inventory, Purchasing, Bookkeeping and Payroll experience

•Excellent public relations/customer service skills

•Contract negotiation and financing

Experience:

Production Manager/ISO 9001:2008 Quality Representative

1997 to 2012 Inpro/Seal LLC Rock Island, IL

•Responsible for production, quality, purchasing, facility and maintenance.

•Research and develop new lean Manufacturing techniques throughout the production facility starting

with shop floor layout which improved process time by 18%

•Research and set up ISO 9001:2008 Quality Management System and assumed role of lead internal

quality auditor.

•Responsible for gage calibration of all measuring equipment. Set standards for production part approval

process in each manufacturing operation.

•Responsible for preventative and corrective actions in both continuous process improvements and

customer related quality assurance requirements.

•Main liaison between sales and production to improve communication, customer satisfaction, quality

and on time delivery.

•Responsible for process work instruction, training requirements, and monitoring SPC for inside sales,

engineering, programming, production, and shipping to insure continuous improvement, and conforming product.

•Responsible for all facility maintenance HVAC, electrical, plumbing, compressed air,fire protection, lawn care, snow removal, vehicles, and all manufacturing equipment including preventative maintenance.

•Research and implement cycle counting to improve inventory turns.

•Setup focused inventory of finished goods on higher volume part numbers.

•Implement and maintain focused production manufacturing stock runs.

•Syteline MRP Manufacturing System implementation team member, required to learn all aspects of

Syteline in purchasing, inside sales, manufacturing, shop floor data collection, shipping and inventory. Trained all personnel in its use.

•Research and develop safety programs and procedures for all production operations and develop

quality procedures and initiatives.

•Research and develop new software for CNC programming, adding Virtual Gibbs to simplify CNC

programming.

•Worked with engineering group to move from Auto Cad to Solid Works software system.

•Supervised 62 employees, performed annual evaluations and disciplinary actions as required.

Specialized Training:

•Lean Manufacturing Training, East Moline IL

•Just in Time Manufacturing Techniques, East Moline IL

•ISO Internal Auditor Training, East Moline IL

•Career Track Management Training, Glenview IL

•Chief Automotive Systems sales and new product Training, Grand Island NE

Education: Management and Mathematics Black Hawk College East Moline, IL

References available upon request

Contact this candidate