Leader / Recruiter / Trainer

Professional Experience

Branch Manager/Executive Recruiter CFS, Louisville, KY Oct 08 to Jan 09

Affiliated with Crowe Horwath LLP, the 9th largest firm in the U.S.

● Recruited accounting and finance professionals for specific positions through networking, direct sourcing calls, and internet recruiting.

● Conducted interviews with accounting and finance professionals to determine skill sets and career goals.

● Worked closely with candidates to provide career guidance & match with appropriate job

opportunities at client companies.

● Obtained new clients through direct marketing/sales efforts - cold-calling, email marketing, networking & referrals.

● Worked closely with hiring managers at client companies to assess job openings, represent appropriate candidates, and manage the interview/offer process.

● Managed the interview process between candidate and client, including relaying feedback between parties & salary negotiations.

● Handled all appropriate follow up with candidates and clients to build meaningful and productive relationships.

● Managed and coached the recruiting team including the Staffing Manager and Business Development Manager goals and production.

● HR experience including benefits, employee relations, compensation, employee services, fiscal, health and safety, FMLA, performance appraisal, record keeping, terminations, and training and development.

Pro Staff, Dallas, TX June 05 to Oct 08

Branch Operations Manager (Finance & Accounting) June 06 to Oct 08

Effectively manage the staffing team so that the end result for the operating unit is growing revenue, increasing margins, managing expenses and delivering "level 5" service to all three sets of clients

● Responsibilities included: Internal Associate Management, Talent Management, Customer Order Management, Client Relations, and Business Development

● Led by example with the company vision and anchors in mind when making business decisions

● Trained newly hired staffing associates, communicating plans and activities with staffing team to ensure a "team" approach

● Provided performance feedback and coaching opportunities

● Conducted and attending branch meetings

● Assisted Talent Managers with interviewing and selection

● Received and processed customer job requests and matched best-qualified employees

● Established and negotiated appropriate bill rates, terms of service and direct hire fees

● Responded to potential new clients' inquiries and questions concerning Pro Staff processes and procedures

● Conducted talent-marketing calls to solicit new business from existing or potential clients

● Maintained and increased the market's customer base by completing cold calls, engaging in discovery conversations with hiring managers, and finally by providing long-term "value added" flexible staffing services to qualified clients

● Built and established strong relationships with clients by educating them on trends in the industry

● Managed interaction daily between the operations and sales team by communicating status on

orders, talent and clients

● Coordinated meetings with clients and team to build strong internal relationships

● Networked through candidates, professional organizations, or current clients to solicit new business from existing or potential clients

● Worked with General Manager with budget projections and sales/marketing goals

● Market leader in many areas including Auditing, People Soft user and Creative & Effective policies

● HR experience including benefits, employee relations, compensation, employee services, fiscal, health and safety, FMLA, performance appraisal, record keeping, terminations, and training and development.

Talent Manager (Finance & Accounting) June 05 to June 06

Recruit, interview, source, talent market and place qualified talent at client companies and assist with building on existing and new client relationships through understanding client operations and needs, and other methods of sourcing qualified candidates

● Sourced and recruit candidates to fill client needs and to develop an applicant pool

● Interviewed and profiled candidate, conducts background and reference checks, and performed related recruiting and sourcing functions

● Determined the best-qualified Talent for open positions at client locations and places appropriate individuals on assignment

● Clarified and conducted appropriate interviews and discovery to understand the client's and talent's expectations, objectives, and related requirements

● Provided ongoing problem solving to clients regarding temporary work needs, Pro Staff services, employee problems/difficulties and other related areas

● Investigated talent concerns/complaints, contacts employee relations, and follows-up appropriately

● Communicated Pro Staff and client policies and procedures regarding employment, expectations, job requirements, benefits, and other employment conditions

● Counseled the talent on continuous performance improvement, employment questions and problems, and related areas of concern; including up to termination or removal from projects

Staffing Specialist Venturi Partners, Dallas, TX Nov 02-April 05

● Provided staffing for JPMorgan Chase-on site, with a proven success record of full life-cycle recruiting

● Supervised duties of the Front Desk Coordinator and provided back-up support for the front desk

● Served as a point of contact for issues requiring resolution & ensured proactive problem resolution

● Responsible for interviewing, screening, and testing applicants to determine their skill set and individual characteristics to assess placement opportunities

● Conducted daily sales calls and weekly visits to hiring managers to ensure satisfaction

● Managed the hiring process in compliance with all JPMC policies

● Counseled and terminated temporaries and attended unemployment hearings

● A Taleo (Vendor) "Expert" for On-sites (Dallas, Houston and San Antonio). Managed Taleo as a whole within the Dallas office and provided training to JPMC managers

● Responsible for monitoring contract compliance (background and drug tests)

● Assisted the Accounting Department by processing weekly payroll and cutting manual checks when needed

● Created staffing reports, negotiated salary recommendations and participated in feedback meetings with JPMC Managers to identify trends in hiring and changes in job duties

● Administered benefits information, including healthcare, 401K, worker's compensation,

unemployment and holiday pay

● Implemented creative ideas and honored, ”Temp of the Month” and “Temp Super Stars” to

encourage and motivate staff

● HR experience including benefits, employee relations, health and safety, and record keeping.

Securities Specialist Chase Bank (Contract) ITS, Dallas, TX April 02-Nov 02

● Supported the Vice President of ITS

● Processed custody trades.

● Created and organized trade databases

● Knowledge of Chase internal systems

Technology Integration Manager Edison Schools / DISD, Dallas, TX July 00-April 02

(Supported multiple schools)

● Supported multiple schools with budget planning

● Help teachers and students achieve the Technology TEKS and provided lesson plans that

integrated technology

● Managed Tech Team and served on the Leadership Team

● Worked with Administrators to provide support to community

● Managed, implemented, and developed the school’s technology culture among all

participants (teachers, admin, students and parents)

● Provided Professional Development Training for Teachers and Administrators

● Applied for funding and grants and submitted E-Rate for monies used for technology and

library resources

● Created databases for grading purposes

● Other responsibilities included: maintaining the website, the server, all technology inventory, and the Home Roll Out Program for parents (Edison Specific)

● HR experience including employee relations, compensation, health and safety, FMLA, performance appraisal, record keeping, terminations, and training and development.

Second Grade Teacher Carrollton/ Farmers Branch ISD, TX July 99-June 00

● 2nd grade Teacher and School’s Webmaster

Education

B.S., Elementary Education, Centenary College of Louisiana

Certificates Held

Elementary Education, 1-8 (Certified in Texas and Louisiana)

Professional Organizations

Provision, Go Red for Women, American Payroll Association, Centenary College Alumni Association, Electronic Recruiting Exchange.

Industries

Healthcare, Manufacturing, Construction, Big 4, Consulting, Auditing, Telecommunications, Communications, Energy, Oil & Gas, Retail, Banking, Education, Government, Transportation

References available upon request

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