Mary Wallach
*** ******** ****** ****** ******, NY 10305 917-***-**** **********@*****.***
QUALIFICATIONS SUMMARY
Organized, service minded Front Desk Receptionist/Office Administrator with over 10 years progressive experience. Able to tactfully handle inquiries and prioritize tasks. Proficient in all Microsoft Office applications, internet savvy, and quick keyboarding.
PROFESSIONAL EXPERIENCE
PROMISEC, INC. – (September 2008 to January 2009)
OFFICE MANAGER/RECEPTIONIST
• Answered phones, greeted visitors, set up desk and phone extensions for new staff.
• Maintain a comfortable office environment for management and staff.
• Prepare outgoing mail, packages, and deliveries. Sort and deliver incoming mail.
• Coordinated travel, hotels, and car reservations for all employees.
• Prepared and reviewed employee expense reports.
• Set up conference calls, organized video conference meetings and Board of Director meetings.
CSI COMPLEX SYSTEMS, INC. – (May 1999 to September 2008)
OFFICE MANAGER/RECEPTIONIST
• Answered a high volume of incoming calls and in person inquires from clients and colleagues. Greeted each person with respect and provided essential information Scheduled appointments and meetings.
• Liaison between clients and management, sales team, and help desk.
• Keep a neat and orderly reception area.
• Schedule and maintain conference rooms.
• Responsible for maintenance of voice mail, phone systems and all office equipment.
• Provided administrative support to the CEO, CFO, and COO.
• Prepared expense reports for COO and Sales Team.
• Extensive international flight itineraries and hotel reservations.
• Setup calling card accounts, credit card accounts, identification cards, and email accounts.
EDUCATION
BOROUGH OF MANHATTAN COMMUNITY COLLEGE
Business Administration – Currently attending weekend program
PRODATA, INC.
Microsoft Office Specialist – Certificate awarded: July 2009
NEW YORK UNIVERSITY CONTINUING EDUCATION - Administrative Office Management Certificate Program - Certificate Awarded
SUSAN E. WAGNER HIGH SCHOOL - Graduated with Merit