Manager Customer
Resume:
Noureddine AIT BLAL
Senior RAN/RNC Expert (Technical Leader)
Almost 9 years WCDMA/UMTS and GSM experience
**********.*******@*****.***
TECHNICAL SKILLS
Organize and conduct installation, commissioning, testing, and integration also acceptance test of WCDMA/HSDPA Nokia Siemens Network Element. RAS06/RU10/RU20 RNC
Feature file, License File and Parameter File Installation and activation, Conduct the change delivery installation RNC locally and Remotely and also OMS corrections.
Troubleshooting of NE in RNC, OMS, Node-B. OMS application & configuration troubleshooting, OMS troubleshooting of Data Performance sent to OSS.
Conduct Hardware/software upgrade from RAS06 to RU10 and RU10 to RU20
OSS Netact 5.0 applications: Software manager, CM operations manager, Top Level Interface, Network Editor, License manager, Trace viewer and Reporting suite for KPIs monitoring.
Operation and Maintenance (fault management, UTRAN configuration, performance, call tracing…)
WCDMA Interfaces and protocols (Iub, Iu, Iur, NBAP, RRC, RANAP…)
Preparation, presentation & execution of technical projects on customers site: workshop, features roadmap overview, testing document validation, process of work...etc
Correcting faults and performance degradations in the managed network, Responsible for Care Activity and the technical support, S/W maintenance and other NW care tasks, Perform routine O&M tasks, Maintains, updates and performs backup on the Network, Network Monitoring and surveillance of Network, Troubleshooting of Alarm and Faulty NE Such RNC,and Node B, Manage the in-depth network element technical support or related equipments in the network operation
follow-up the Network Dashboard including KPI counter mapping; Traffic, Accessibility,
Retain ability...etc
strong experience with direct customer contact: position based in customer building
PROFESSIONAL ACTIVITIES
Since July 08: RNC /RAN Expert/technical leader – NSN Network on Mobily Project (Back Office)
Acting as the primary interface in technical issues for customer.
Perform IU flex integration and MIP integration
Monitoring and leading customer care SLA fulfilment
Monitoring and reporting customer’s live network performance
Organizing and conducting installation, commissioning, testing, and integration also acceptance test RAS06 & RU10 RNC and Flexi Node B, troubleshooting, S/W and H/W Upgrade for RNC and Node B, release upgrades (RAS06 to RU10 and RU10 to RU20).
Troubleshooting of NE in RNC, OMS, Node-B and ATM/Transmission. OMS applications configuration and troubleshooting of Data Performance send to OSS.
Responsible for Care activity & the technical support, S/W maintenance and other NW care tasks.
Perform WBTS rehoming, XML file configuration.
Collection and analysis of RU10/RU20 monitoring, fishing and UE trace macros data.
OSS Netact 5.0 applications: Software manager, CM operations manager, Top Level Interface, Network Editor, License manager, Trace viewer and Reporting suite for KPIs monitoring.
Coordination with field team engineers.
3G Technical interface for Nokia customer.
Regular meeting/reporting with/to customer management.
RNC maintenance including running routine diagnostics and backup for the system
UBR+ implementation
Iub over ATM to Dual Iub migration
Iub over ATM to Full IP migration
IuPS over ATM to IuPS over IP migration
Mass modification through XMLs and main concerning KPIs trend verification
Utran and RNCs re-homing
RU10/RU20 features implementation (hsupa 2ms tti, hsdpa dynamic flow control, UBR+)
Iur issues troubleshooting
Optimization trouble-tickets investigation
Coordination with field team after each activity that leads to down time: testing scenario definition, icsu traces collection and analysis if needed, main services verification (cs, ps data and hsdpa calls, handovers,..)
Jun 06 – May 08: 3G senior RAN engineer.(FCCI Company)– NSN Network on Wataniya project (Kuwait)
Customer interface related to 2G project.
Technical support to the customer (RNC, Node-B, BSC and BTS).
Operation and Maintenance RAN network.
RNC commissioning and integration
3G Network parameters update
Coordination with field team engineers
Change delivery implementation for both RNC and BSC
3G Technical interface for Nokia customer
regular meeting/reporting with/to customer management
strong experience with direct customer contact: position based in customer building
Ecc support engineerfor MEA : Responsible for solving the RAN/BSS cases from MEA region.
Sep 05 – May 06: BSC Team Leader- Nokia Kuwait (Swap Project)
Responsible with my team for all the activities related to BSC commissioning, integration and troubleshooting
Responsible for 2G BSC (BSC3i S11.5): Commissioning, Integration and troubleshooting
Customer interface related to all BSC’s activity.
Technical support to the customer.
Supporting and coaching my Team.
Nov 02 – Aug 05: BSC Engineer- Nokia Morocco
Commissioning BSC2i, BSC3i and TCSM
BSC integration (Abis, A-interface, Gb Link, Netact Interface and CBC link).
New SW release upgrade including preparation and implementation
BSC first and second line maintenance, including fault corrections, replacing faulty units.
trouble tickets with Nokia helpdesk, and the ability to deal with Electra tool, full understanding of clear codes and DX causes in DX200 environment.
NOLS Experience including understanding and implementing NOKIA BSC/BTS TNs and GFR.
Training:
Leadership Skills FEB 2010
LTE/SAE System Overview (LZU 1087020 R2A) JAN 2010
WCDMA RAN P7 IP Configuration (LZU 108 7458 R1A) DEC 2009
EXPECTATIONS
Join a dynamic organisation focus in achievements, customer satisfaction, continuous learning and team working.
I’m open to consider frequent travels or to move in other countries.
Tools
Nokia Tools: NetAct, Hit, BTS Manager, AXC Manager, Tang, Emil…
Operating Systems: UNIX, Linux
LANGUAGES
English, French, Arabic
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