Lutoyua Thompson
*** ****** **** ****** *** ***
Montgomery, AL 36116
********@*****.***
Employment Objective
To obtain a successful career in a customer service position in a growing business environment, gain experience, and eventually assume an administrative position.
Office Manager, Personnel Management, Montgomery, AL December 2002- July 2005
1.Ordered and inventoried supplies, created and maintained spreadsheets, managed multi-lined telephones and all correspondence.
2. Responsible for administrative functions such as filing, data entry, sales, and customer service.
3. Answered phone calls from customers concerning their personal tax return.
4. Prepared personal tax returns.
5. Supervised the work of other employees.
Office Manager, Unity Tax Service, LLC, Montgomery, AL July 2005-Present
1. Ordered supplies, created and maintained spreadsheets, managed multi-lined telephones and all
correspondence.
2. Responsible for administrative functions such as filing, data entry, sales, and customer service.
3. Answered phone calls from customers concerning their personal tax return.
4. Prepared personal and business tax returns.
Work From Home Agent, Teletech, Montgomery, AL, January 2007- May 2007
1. Customer service, sales, data entry, clerical, and technical support.
Repo Agent, Renovo Services LLC, Montgomery, AL, September 2008- April 2011
1. Repo Agent, recovery efforts.
2. Administrative assistant, data entry, clerical, filing, and recovery agent.
Education
Robert E. Lee High School ( High School Diploma)– Alabama State University 2002
Computer Skills
Excel, MS Office, Power Point, Windows
References will be furnished upon request.