Customer Service Human Resources

SUMMARY:

• Superior customer service skills with over 7 years of experience

• Excellent communication skills both written and verbal

• Proficient using Microsoft Office 2007 Applications (Word, Excel and Power Point)

• Proven ability to perform tasks independently and within a team

EXPERIENCE:

Bath and Body Works, Pembroke Pines, FL October 2008-Present

Sales Associate

• Offer customers assistance on the sales floor by helping them select merchandise

• Process the customer’s transactions quickly and efficiently

• Provide outstanding customer service from the time they enter the store until they leave

• Responsible for stocking supplies on the shelves and setup displays

Memorial Hospital Pembroke, Pembroke Pines January 2011-October 2011

Volunteer

• Answer incoming calls phones and route customer calls to the proper department

• Organize and coordinate filing duties for the Human Resources Department

• Create and update various documents using Microsoft Office applications

Central Security, Fort Lauderdale, FL November 2000-March 2002

Alarm Dispatcher

• Ensured all incoming alarm calls were routed and documented correctly

• Responsible for sorting all incoming mail

• Accurately filed all company documents

Education

Currently enrolled at Ashford University

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