Seasoned Executive Assistant
Resume:
Karen B. Coleman
**** *. ******** ****** *******, Illinois 60619
E-mail: *********@****.***
EXPERIENCE
Smart Resources, Chicago, IL 6/2008 to 1/2009
Sr. Administrative Assistant, Children’s Memorial Hospital
• Assisted department head of Neurobiology in meeting planning, travel, conference calls, filing, and wherever else needed.
Student Accounts Advisor, Chicago School of Professional Psychology
• Managed student accounts and implemented payment plans for student tuition.
• Balanced various accounts and assisted wherever else needed.
Temporary Finance Administrator, Cortiva School of Massage Therapy
• Managed finances and bank deposits for school and juggled student accounts
• Also functioned in a human resources capacity, processing new hire paperwork, insurance information and payroll.
National Association of REALTORS®, Chicago, IL 10/2006 to 4/2008
Administrative Coordinator, Executive Offices
• Provided executive support to VP of Executive Offices in scheduling meetings, conference calls, complex travel arrangements, and other special products as advertised. Also served as a back-up to the CEO’s Executive Assistant.
• Managed and planned Leadership Team meetings from beginning to end for NAR’s Leadership Team.
• Provided executive support during mid-year and annual conventions.
Greystone Communities, Chicago, IL 3/2003-10/2006
Marketing Assistant/Database Administrator for The Clare at Water Tower
• Assisted Marketing Director in scheduling meetings, conference calls, complex travel arrangements, creating documents, organizing and formatting office templates for various documents. Edited company websites as needed.
• Managed in-house Accounts Payable functions by coding invoices and managing billable hours for Sales Staff. Worked closely with corporate office to insure all invoices are paid in a timely fashion.
• Managed office in every capacity, by making sure that Directors and Sales Staff have all information for clients in REPS Database and in files.
• Manager of REPS database, updating, adding and modifying information for database, and also troubleshot problems that may have occurred.
• Functioned as IT/Tech Support and works closely with other IT Technicians when situations are needed office supplies, re-ordered supplies as needed, and maintained other office functions.
bioStrategies Group, Chicago, IL 4/2002-1/2003
Executive Assistant/Assistant Controller
• Assisted both Managing Partners in scheduling meetings, conference calls, securing complex travel arrangements, researching hotels and restaurants, and organized various employee lunches.
• Assisted Controller in various Accounts Payables functions by entering invoices, entering billable hours for payroll purposes to later bill clients.
• Assisted in invoice tracking, maintained bi-monthly status reports of client billing, consultant billable hours, monthly billing totals, and researched employee billable payments, created vendor selection for payment and organized check runs for both payment to be sent to vendors, employee reimbursement, and for honoraria checks for focus groups that are conducted.
Karen B. Coleman Resume Page 2
Accenture, Chicago, IL 11/2000-4/2002
Executive Assistant-Marketing and Communications
• Assisted an Associate Partner, four Senior Managers, one Manager and the marketing database research team in creating complex travel arrangements, scheduling meetings, conference calls, and meeting rooms, maintained calendars and schedules; and coordinated various departmental social functions.
• Coordinated community sponsored meetings and projects within Accenture’s marketing community, worked on special research projects with the consulting team, involved in submitting and editing information for databases.
• Responsible for obtaining workspace for new employees, and made sure they had adequate supplies and departmental forms and information.
Executive Assistant-Global HR
• Responsible for same duties as above, except for assisted a team of HR Managers and their staffs and managed their databases.
T.Y. Lin International, Inc. Chicago, IL 5/1998-11/2000
Administrative Assistant
• Implemented marketing proposals and RFP’s, checked various state bulletin boards for new projects to submit proposals on and downloaded relevant information.
• Secured travel arrangements, coordinated various meetings and luncheons, maintained office supplies and ordered new ones when needed.
• Answered a multi-line switchboard, forwarded calls into voice mail, troubleshot voice mail problems, greeted clients, opened mail and distributed.
• Worked on special projects with engineering staff, responsible for printing Purchase Orders for large equipment, and filed them once equipment has arrived.
PREVIOUS EXPERIENCE
Emergency Nurses Association, 3 years
• Coordinator, Trauma and Pediatric Services
Financial Relations Board, 1½ years
• Junior Administrative Assistant
Arthur Andersen & Co., 2 years
• Accounts Payable Clerk
EDUCATION
Colorado Technical University, Colorado Springs, CO
• Masters of Health Administration Management Candidate
(Online Student)
Westwood College, Chicago, IL
• Bachelor of Science in Visual Communications GPA: 3.2/4.0
(Completed studies while working full-time)
Diploma received 10/2007.
SKILLS
Macintosh and PC Platforms
Microsoft Office 2007 Applications (Word, Excel, PowerPoint, Publisher, & Outlook)
Windows XP and Vista
Adobe CS-3 Applications (Illustrator, InDesign and Photoshop)
Macromedia Applications (Dreamweaver & Flash MX 2004)
Lotus Notes 7.01
CampusVue
Internet Applications
HTML Applications
Certified Notary Public (Exp. 2/2011)
Excellent oral and written communication
Ability to troubleshoot problems accurately
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