Training Human Resources

Kathleen McLaughlin

******.****@*****.***

PROFESSIONAL SUMMARY

Accomplished communicator with ten years of experience teaching English as a second language to adults, teaching Professional Business English to adults, training and motivating engineers in a Business Process Outsourcing Office. Working knowledge of the German language with experience in curriculum planning for Adult English classes. I have used Lesson Plan Checklist for The Sheltered Instruction Observation Protocol (SIOP)

OBJECTIVE

I seek a challenging position to utilize my ten years of experience, expertise with 24 post-graduate credits in ESL and enthusiasm.

Publications: Assessment instrument for new language learners; Operations and Maintenance Manuals for use in the operation and maintenance of onsite machine.

EDUCATION

Master of Education July, 2007 American InterContinental University Hoffman Estates, IL Concentration: Instructional Technology GPA: 3.8

Master of Science November, 1999 Amber University Garland, TX Concentration: Human Resources and Training GPA: 3.33

Bachelor of Arts August 1968 Cal-State University Concentration: Liberal Arts Los Angeles, CA GPA: 2.5

Teaching English as a Foreign Language Certificate November 2000 ICAL Online

12 post-graduate credits – ESL September 2001 to November 2002 Texas Woman’s University GPA: 3.33 Denton, TX

12 post-graduate credits – ESL June 2000 to May 2003 University of Texas at Dallas GPA: 3.33 Dallas, TX

PROFESSIONAL EXPERIENCE

English language Teacher 11/17/11 to present American International School Kurdistan, Iraq

Instruct Basic English as a Second Language.

Create custom curriculum suited to students' needs regarding mathematics, English and science.

Engage students in conversation class using basic topics of interest.

Facilitate language learning with real time examples.

Tutor individual students for improved speaking, listening and writing skills.

English Language Teacher/Tutor 04/21/11 to present Cartus - Corporate Private Lessons Fort Lauderdale, FL

Instruct Basic English as a Second Language.

Create custom curriculum suited to students' needs.

Engage adult students in conversation class using current topics of interest.

Facilitate language learning with real time examples.

Tutor individual students for improved speaking, listening and writing skills.

English Language Teacher/Tutor 01/03/11 to 03/25/11 SAIC San Antonio, TX

Instruct Basic English as a Second Language

Use text to build vocabulary.

Engage adult students in conversation class using current topics of interest.

Facilitate language learning with real time examples.

Tutor individual students for improved speaking, listening and writing skills.

Language Specialist 08/2009 to 06/25/10 Korea University of Technology and Education Seoul, South Korea

Instruct Business Professional English as a Second Language at Korea University

Create curriculum for conversation and business vocabulary.

Engage adult students in conversation class using current topics of interest.

Facilitate language learning with real time examples.

Tutor individual students for improved speaking, listening and writing skills.

Counsel students for interviewing and creating resumes

Language Specialist 11/2008 to 04/2009 I Can Read Singapore

Instruct Phonetics to pre-school and school children

Create curriculum for conversation.

Engage students in conversation class using current topics of interest to children.

Facilitate language learning with real time examples.

Tutor individual students for improved speaking, listening and writing skills.

Language Specialist 05/2007 to 05/2008 Spectrum Consultants Bangalore, India

Instruct Business Professional English as a Second Language at Microsoft Corp.

Conducted language training for the members of the quality and training team.

Identified and consolidated the common grammatical errors in the responses sent by the associates.

Submitted corrections to the blurb (prepared answers) database for both .comm and .uk.

Prepared a questionnaire and conducted assessments based on the grammatical and sentence structure errors.

Going forward checked the responses sent by associates to verify effectiveness.

Helped the associates in personalizing the res0ponses before the email was sent.

Based on the findings coaching sessions were held by explaining the mistakes to the associates.

Create curriculum for conversation and business vocabulary.

Engage adult students in conversation class using current topics of interest.

Facilitate language learning with real time examples.

Tutor individual students for improved speaking, listening and writing skills.

English for Special Purposes Teacher 08/2006 to 05/2007 The Princeton Review Seoul, South Korea

Instruct Business Professional English as a Second Language.

Create curriculum for conversation and business vocabulary.

Engage adult students in conversation class using current topics of interest.

Facilitate language learning with structured text, workbook pages and relevant newspaper and journal articles.

Tutor individual students for improved speaking and listening skills.

Language Specialist 03/2006 – 08/2006 Canadian Education Consultants (CECN) Oman, Middle East

Instructed English as a Second Language at Higher College of Technology.

Organized curriculum for level classroom management.

Tested and evaluated students midterm and summative grades, tests, and projects.

Administered TOEFL test for students aspiring to enter universities abroad.

Coordinated between administration and staff for improved instruction.

Language Specialist 02/2005 – 02/2006 Sutherland Global Services Chennai, India

Trained new hires for call center voice interaction.

Developed curriculum for verbal and written training sessions

Designed training curriculum for trainers to improve pronunciation and idiomatic expression.

Created intranet online training curriculum

Conducted one on one sessions with individual agents during calls from North American clients

English as a Second Language Teacher 08/2001 - 06/2004 Dallas County Community College Dallas, TX

Instructed adults in English as a Second Language

Tutored Sabre management personnel

Developed an assessment instrument to determine individual proficiency level.

Created curriculum appropriate for students from every country which became the basis for curricula formation.

Mentored individual students one on one for pronunciation and listening skills.

English as a Second Language Teacher 07/2004-12/2004 Kid's Club-Ulsan Korea

Instruct Phonetics to pre-school and school children in after-school program

Create curriculum for conversation.

Engage students in conversation class using current topics of interest to children.

Facilitate language learning with real time examples and copied text for .

Tutor individual students for improved speaking, listening and writing skills.

Substitute Teacher 08/1999 – 06/25/2001 Dallas Independent School District Dallas, TX

Taught in the classroom in place of teacher.

Presented lessons on prepared schedule for regular teacher.

Available to teach classes for K-12 on a daily basis.

Willing to travel to individual schools on a daily basis.

Contact this candidate