Farida B. Bathily
**** ********** ****** *** **, Bronx, NY 10468
Cell phone: 646-***-**** Home 347-***-****
Email: **********@*****.***
Objective: To obtain a position in a company as a receptionist or customer service representative where I can use my skills and contribute to the development of the company.
Skills: knowledge in Microsoft word, excel, outlook and power point.
Experience :
Mica nor travel agency Bronx , NY
Receptionist 05/07/06/09
v Answer phone calls and direct them to right party
v Sell airline ticket
v Internet service photocopies typing and fax service
v Handle and resolve customer complaints
v Sign and receive packages, mail all ongoing packages
Blues USA New York, NY
Customers service 08/05-02/07
v Answer phones calls and receive order for service
v Convince customer to buy products
v Use cash register to ring up merchandise
v Handle in the best interest of the customer and the company
v Build a long term relationship with the customers.
v Communicate clearly both in written and in speech
Palm beach hotel Lome Togo
Receptionist 02/00-06/04
v Answer phone calls and transfer them to the right extensions
v Greet visitors, show them their room number, and handle the keys to them
v Note every entry and exit to the hotel
v Check picture ID to insure the safety of the hotel
Education:
Hostos community college Bronx, NY
High school diploma
Bilingual : French
Interest: love reading and do research to learn more about any subject.