Thu-Hong Nguyen
***** *. ******* ****** *** *** – Edmond, OK 73013
405-***-**** ~ ***********@*****.***
Detail-oriented IT professional with demonstrated success in researching, documenting and developing a variety of projects in a timely manner. Able to collaborate effectively with upper management, other departments, peers and contractors through outstanding communication skills. Organized, with the ability to multitask, can prioritize responsibilities among team and
schedule/host meetings with other departments as needed.
----------------------------------------------------- ACADEMIC BACKGROUND -----------------------------------------------------
University of Central Oklahoma Edmond, OK Graduated: May 2010
Bachelors of Business Administration in Management Information Systems
Minor in Business Administration
Tomball High School Tomball, TX Graduated: May 2005
High School Diploma
------------------------------------------------------ QUALIFICATIONS OVERVIEW -----------------------------------------------------
Windows Vista, XP and 7 Microsoft Visio
Microsoft Office Suite 2007 Microsoft Project
Visual Basic .Net 2005 and 2008 Microsoft SharePoint
Microsoft SQL HTML
----------------------------------------------------- PROFESSIONAL EXPERIENCE -----------------------------------------------------
DATA ANALYST
LexisNexis Oklahoma City, OK Sept 2010 – Present
Analyze, investigate, negotiate and delegate problem resolution to ensure timely delivery
Implement, project manage and participate in in-house, outsourced or company-wide projects, while ensuring product quality and product integrity
Communicate effectively internally on status of builds and projects in progress within a team environment
Assume proactive role in analyzing, documenting, data mapping and defining customer requirements, business requirements and processes
---------------------------------------------------- OTHER WORK EXPERIENCE ----------------------------------------------------
LEGAL ASSISTANT
Massey Law Offices Edmond, OK Sept 2009 – Sept 2010
Provide all technical support in all offices while managing all administrative duties for attorney’s office within tight deadlines
Answer direct attorney’s phone lines and act as liaison between clients and attorney
Prepare, file and serve legal documents, such as pleadings, discoveries and correspondence
Schedule all appointments and briefings for attorney, as well as maintain busy attorney schedule
RECEPTIONIST
Celeste Salon and Spa Oklahoma City, OK June 2007 – Sept 2009
Updated, organized and handled all appointment books and payroll for 20+ employees
Practiced great customer relations and communication skills
Promoted and sold all products and services
Managed and maintained all company products and supplies
---------------------------------------------------- ACTIVITIES ----------------------------------------------------
LexisNexis Wellness Team, 2011
LexisNexis Special Events, August Event Lead, 2011
Association of Information Technology Professionals, 2009 – 2010
o Treasurer 2009 - 2010
Asian American Student Association, 2005 – 2008
o Special Events Coordinator 2006 – 2008
o Public Relations Officer 2006
Big Event, 2006 – 2008
o Team Leader 2006 – 2008
---------------------------------------------------- COMMUNITY SERVICES ----------------------------------------------------
OK Foster Wishes, Winter 2011
Endeavor Games, Summer 2011
RE Cares, 2010 - 2011
thINK Inc, Project Coordinator, Fall 2009
Team Bronchos Service Project (HOPE Center), Team Leader, Fall 2008