Business Analyst

PERSONAL INFORMATION

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USA Visa Status US Green Card Holder – Permanent Resident

Location Preference Open to relocation

OBJECTIVE

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A Management/ Business Analysis consulting role that enables me to utilize my global exposure and exceptional strategic planning skills across various business sectors

PROFESSIONAL EXPERIENCE

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Oct 2010 to Current – HSBC Middle East Finance Company (MEFCO), Dubai, U.A.E

Business Support Officer: Management Team

Responsibilities:

• Reporting directly to the Managing Director

• Providing commercial, operational and strategic support across the senior management network

• Managing and coordinating high level projects, drafting limits of authority and credit limits

• Assisting Financial planning manager with budgetary requirements to ensure efficiency and cost optimization across the operation

• Conducting variance analysis for plan vs. actual and operating expense analysis

• Analyzing management transactions to ensure that all contractual agreements are reviewed to meet commercial best practice, internal compliance and local regulatory requirements

• Identifying opportunities for business process improvement and developing these to increase the productivity of all (Head Office, Credit & Risk, Operations and Branch Management) departments

• Leading companywide controls such as invoice processing, credit notes processing, business expense claims, accounts receivables and purchase orders

• Support of corporate planning processes and special projects presentations to management team

• Attending weekly meetings with department heads to evaluate key indicators, including market conditions, sales projections, and emerging opportunities based on competitive analysis

Nov 2008 to Sep 2010 – Productions Graphics, London, UK/Mumbai, India

Management Analyst: Business Strategy & Analytics

Responsibilities:

• Provided financial and operational expertise towards strategic & investment goals across Europe, Middle-East and Indian Sub-continent

• Lead business expansion project by providing crucial business planning and initiatives in direct coordination with the London office

• Overlooked the Business & User Support Department encompassing analysis of new workflow processes from an operational prospective, developing the Business Requirement Specification documentation for submission to Group IT and monitoring KPI’s

• Prepared due diligence studies and analysis concerning brands such as PepsiCo, 3M and Tesco

• Managed budget and other MIS reporting functions for cost control and operational efficiency

• Developed appropriate tools based on RBPM methodology to produce clear choices for large scale propositions

• Focused upcoming business ventures to target managing director’s long term strategic vision to strike international trade partnerships and tie-ups in the Indian sub-continent

• Acted as brand ambassador ensuring communication materials reflected brand strategy

May 2007 to Oct 2008 – Team Trade USA, New York, USA

Senior Business Analyst : Investment Banking Systems

Responsibilities:

• Headed project Implementation tasks for capital market products in a banking environment for clients such as BoA, HSBC, JP Morgan across USA, Canada, Brazil & South Korea

• Clarified client requirements, business needs and project objectives via, feedback sessions, information gathering interviews, and client meetings in collaboration with all stakeholders

• Strategized project scoping and specifications documents to clearly communicate the project road map for capital markets trading platforms such as Calypso, Murex and Summit

• Co-Managed group project budgets of upto USD 9.6 million and short-term projects of around USD 5.8 million

• Coordinated work of investment officers handling derivatives and interest rate products such as bonds and futures to meet deadlines, budgets and client demand along with providing situational leadership to motivate team members

• Designed Webex presentation for clients to showcase prospective solutions

• Managed end user training for front, middle, and back office team members along with designing detailed task oriented documentation

• Participated in post-launch review meetings to revisit project strengths and gaps, and accordingly build better processes for future projects

Aug 2005 – May 2007 - A. Anthony Corp. , Charlotte, NC, USA

Project Manager/ Business Analyst: Business Intelligence & Analytics

Responsibilities:

• Responsible for design and implementation of companywide strategy towards internal and external business processes in liaison with the CEO and Operating executives

• Conducted complete project scoping, business requirements definition, project management and delivery for a system linking together the entire organization’s operations (accounting, finance, human-resources, supplier management, vendor-sub contractor relationship)

• Interfaced with offshore IT consultants related to the implementation of the proposed ERP system

• Evaluated and fine tuned business processes and strategies to improve effectiveness of technology investments to consistently meet the work load requirements

• Collaborated with clients and senior management in identifying growth opportunities and provided solutions for successful business expansion

• Facilitated communications with external stakeholders to capture their service expectations and provide them with best possible solutions

• Maintained synergy and synchronization with transformational efforts within the internal users domain

Dec 2003 – July 2005 – World Acceptance Corp. – Tulsa, OK, USA

Assistant Manager: Credit Finance & Operations

Responsibilities:

• Responsible for accurate and efficient restructuring and optimizing the results of Credit and Collections department

• Initiated alignment of internal business policies with credit bureau such as Equifax for bringing transparency and enhanced risk assessment of current and potential client pool

• Reduced application fraud with access to accurate consumer identification and employment information

• Improved branch collection ratios by lowering total delinquency percentage below 5.5%

• Designed knowledge transfer manuals and conducted training sessions to enhance risk prediction capabilities amongst junior staff

• Provided timely and accurate analysis and presentation of reports on Accounts Receivables to management

• Developed and improved operational goals of departments, staffing and training

BUSINESS SKILLS________________________________________

Project Management/ Business Analysis

• Defining clear project goals and measurable deliverables for varied business sectors and clients

• Creating Business Requirement Documents (BRD)

• Creating collaborative relationships to move projects forward in highly decentralized and complex environments

• Providing leadership in building the organization's reporting and analytics infrastructure and identifying new areas of measurement and analysis as needed

• Conducting operations efficiency training and communications improvement work-shops for both internal and external end users

• Effectively managing project budgets and providing timely measurement to demonstrate ROI

Global Exposure

• Strategic management exposure to global clients in New York, London, Dubai, Bangkok, and Mumbai

• Worked extensively with global brands such as Harley Davidson, NASCAR racing, BMW in developing regional and national marketing strategies for the North American region

• Served as small business development manager towards numerous community business ventures by assisting them to rejuvenate their productivity and market exposure

EDUCATION________________________________________

2007 Winthrop University – Rock Hill, SC, USA

(MBA)Master of Business Administration – May 2007

Major: International Business & Finance

2003 Oklahoma State University – Stillwater, OK, USA

(B.Sc)Bachelors of Science in Business Administration – Dec 2003

Major: Management

Minor: Information Systems

PROFESSIONAL TRAINING

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2011 HSBC Business School – Dubai, U.A.E

Change Management Training Program – July 2011

Management course to lead organizations successfully through incremental

and radical changes

COMPUTER SKILLS

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Applications Microsoft Project, Visio, Rational Test Suite (RequisitePro, Test Manager, ClearQuest, ClearCase), Dreamweaver, Crystal Reports, Access, SQL, Oracle, SAP, MS Word, MS Power Point, SharePoint, Lotus Notes

Advanced MS Visual Basic editor, Pivot tables, Collaboration tools, Excel integration

Excel Skills

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