Victoria Maria Rivero
*** ********* ****** #**, ***** Gables, FL 33134
305-***-**** **************@***.***
Objective
Seeking an administrative position using my organizational, word processing and customer service skills.
Experience
2008-2009 Kroll Associates Miami, FL
Receptionist
• Greeted and attended to clients
• Answered a multi-line switchboard
• Helped the Finance & Marketing departments
2007-2007 Colliers Abood Wood-Fay Coral Gables, FL
Receptionist
• Greeted and attended to clients
• Answered phones, filing, faxing, correspondence
• Assisted Commercial Brokers
2006-2006 TraveLeaders (FIU Campus) Miami, FL
Receptionist
• Greeted and attended to customers
• Answering phones, filing, faxing, correspondence
• Helped coordinate student and group travel
• Assisted leisure travel
• Sabre use
2004-2005 TraveLeadres Coral Gables, FL
Leisure Administrative Coordinator
• Assisted National Director of Leisure Sales & Development
• Assisted in coordinating group tours
• Maintained databases for clients and groups
• Covered multi-line switchboard
• Reporting
• Payroll for 18 employees
• Filing, faxing, correspondence
• Helped set-up and coordinate Trade shows
2003-2004 FLA Journeys (TraveLeaders affiliate) Coral Gables, FL
Administrative Assistant
• Assisted the President & CEO
• Assisted in the coordinating of group tours
• Escorted groups on travel excursions
• Filing, faxing, correspondence
• Helped set-up and coordinate Trade shows
Education
• Currently attending Florida International University Miami, FL
Skills
• Fluent in English and Spanish
• Proficient in computer programs, including Microsoft Word and Excel
• Strong ability to delegate duties and work as part of a team
References are available upon request