Sales Customer Service

S. K. GANESH

[DOB: *th June ****, Married]

NO - 4, Mettu Street, Vadiweeswaram, Kottar, Nagercoil - 629002

Mobile:- +91 - 989*-***-***

Email:- ******.*************@*****.***

OBJECTIVE

To obtain a responsible role as an Manger of sales with the capability

to deliver best customer service, impressive persuasion power and energetic

attitude.

PROFESSIONAL PROFILE

. Team manager with proven ability to boost team members' performance

and develop incentive schemes to increase sales and foster growth.

Proven ability to recruit, train and develop quality sales and

management teams with the goal of exceeding revenue goals.

. Possess extensive experience in handling sales cycle. Has the ability

to capitalize new business opportunities effectively from external

channels

ACCOMPLISHMENTS

. Responsible for increasing annual target volume by more than 150

percent in less than Two years.

. Launched new products that earned record sales volume.

. Organized several training programs for increasing purchase volume

averages.

WORK HISTORY

RASNA INTERNATIONAL PRIVATE LIMITED - KANYAKUMARI DISTRICT (RURAL)

TERRITORY INCHARGE (MAY 2010-TILL NOW)

. Responsible for super stockiest

. Responsible for substockiest primary and secondary .

. Merchandising and Displays

. Responsible for primary and secondary target.

. Handling Consumer Complaints .

. Product Launches .

. Market Plan Execution .

. Monitoring &Coordinating Sales Team

. Providing Customer Service

. Exploring the New Rural Market

MAX NEWYORK LIFE INSURANCE COMPAMY LIMITED - NAGERCOIL

Associate Sales Manager (January 2008 - APRIL 2010)

. Responsible for the coordination and supervision of the activities of

branch office and review the activities to make sure that individual

have achieved the sales quotes credit collections and processed

claims.

. Prepared activity reports with the interpretation, implementation and

enforce company Process and Policies.

. Planed and developed the procedures of company to increase the sales,

obtain greater efficiency and lower the cost etc.

. Responsibilities also include interview, hiring and training workers

for process insurance claims, selling insurance etc

CITY FINANCIAL PVT LIMITED - NAGERCOIL

Personal loan Team Leader (June '07 - December '07)

. Team Leader sales responsibilities include the assisting the manager

with the preparation and submission of the activity reports and

documents.

. Under the assistance of the manager direct the activities of the

branch office and ensure the activities of the sales executives.

. Maintained confidentiality of the company's or individual's

information.

PROCTOR & GAMPLE COMPANY LTD

SALES TEAM LEADER (March '04 - June '07)

. Coordinating the Sales &collection executives.

. Forcing the sales &Collection executives to achieve the target .

. Providing Customer Service

. Exploring the New Rural Market .

. Reported by Sales Trainees & Presellers

. Merchandising and Displays

. Responsible for primary and secondary target.

. Handling Consumer Complaints .

. Product Launches .

. Market Plan Execution .

. Monitoring &Coordinating Sales Team

.

ZIP TELECOM LIMITED - MUMBAI

Service Engineer (June '03 - February '04)

. Implemented recommended equipment modifications and enhancements in

accordance with user request and business objectives.

. Reviewed work orders to move, change, install, upgrade, repair, or

remove data communications equipment. Reads technical manuals to learn

correct settings for equipment.

. Measured and installed wires and cables.

. Connect microcomputer or terminal to data communication lines, using

hand tools and following diagrams and manuals.

. Test communication lines to ensure that specifications are met, using

testing instruments such as voltmeter and data scope.

. Enters commands into computer to test equipment.

EXIDE INDUSTRIES - CHENNAI

Team Leader & Service Technician (April '02 - May '03)

. Responsibilities include coordination of activities and function of

the team members with the implementation and recommendation of the

strategies and procedures

. Responsibilities to clear the compliance of customers Four Wheeler

Batteries Through Bat Mobile Service

EDUCATIONAL QUALIFICATION

. Pursuing M.COM In Accounting and Finance

. Pursuing Masters In Business Administration

. Bachelor In Business Administration.

. Diploma In Computer Technology.

I hereby declare that the above furnished details are true to best of my

knowledge.

Place:

Date:

S. K. Ganesh

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