MUGE O. KAPLAN

*** ****** **. ** *

Vernon, CT **066

Phone: 860-***-****

E-mail: u3mm3m@r.postjobfree.com

MANUFACTURING / INDUSTRIAL ENGINEER

Project &Quality Management Production Planning Systems Engineering Supply Chain Management

EDUCATION

University of Hartford, West Hartford, CT Dec 2007

Master of Business Administration (MBA): Finance Concentration, GPA 3.64

Barney School of Business Graduate Assistant of the year award (2007)

Eskisehir Osmangazi University, Eskisehir, Turkey Sept 2003

Bachelor of Science, Industrial Engineering

RELEVANT COURSEWORK

• Systems Engineering • Supply Chain Management • Layout Planning • Computer Simulation • Production Planning

• Quality Control and Statistics • Ergonomics • Project Management

COMPUTER PROFICIENCY

• Windows 9x/XP/2000/NT • MS Office Professional 2003 • SAS • Turbo Pascal • Research Insight (Compustat) • Delphi • Arena 6.0 (Simulation) • HTML • MS Project 2003 • Minitab • Lingo (Operational Research – Mathematical Modeling Program)

PROFESSIONAL DEVELOPMENT

•Stochastic System Modeling: Queuing and Simulation (Ankara, 2003) •MRP (Eskisehir 2003) •Total Quality Management (TQM) (Eskisehir 2003) •ISO 9000 Quality Series (Eskisehir 2003) •Public Relations Training for Summer University (Ankara 2002) •Engineering Management Leadership Project (Ankara 2002) •Project Management (Eskisehir, 2001) •Knowledge and understanding of Kaizen and Lean Manufacturing Techniques

ACADEMIC PROJECTS

•Designed Performance Measurement System for Blue-Collar Workers.

•Designed plant and work place environments to optimize operational workflow and minimize total manufacturing cost utilizing Arena 6.0 (Simulation Program) for ICF Heat Appliance Plant.

•Designed the admissions procedure at a hospital.

•Performed motion and time studies and wrote comprehensive report.

ENGINEERING EXPERIENCE

Tusas Engine Industries, Inc, Eskisehir, TURKEY 2002

Industrial Engineer, Intern

• Compiled production data and records using MRP.

• Specified master production schedule and MRP components, based on demand planning.

• Organized and monitored production materials and inventory levels.

• Worked on inventory costs and classified production.

• Assisted facilities engineers in the planning and design of facilities.

• Participated in various project teams for engineering projects.

Arcelik Dishwasher Plant, Ankara, TURKEY 2002

Intern

• Identified improvements to work methods by reviewing the methods and analyzing potential method/design changes.

• Member of a team for implementing JIT by testing to improve manufacturing techniques/production processes.

• Assisted engineers with projects.

Tusas Engine Industries, Inc, Eskisehir, TURKEY 2000

Intern

• Worked on a project of ensuring efficient work flow in production.

• Assisted management with quality control of manufacturing process.

BUSINESS EXPERIENCE

R.C. Knox Center for Insurance and Risk Management Studies, Hartford, CT Sept 2005- Dec 2007

Research Assistant

• Assisted Director Ann Costello with projects about postretirement benefits.

• Built financial database on retiree health benefits in U.S. by using Research Insight programming.

• Developed a reporting system with graphs, reports, and tables by using SAS programming.

• Independently created and managed data access and compilation from financial footnotes.

Department of Economics, Finance and Insurance, West Hartford, CT Sept 2005- Dec 2007

Graduate Assistant

• Assisted Prof. Ann Costello in the preparation of course materials and instructional aids.

• Assisted in the evaluation of student examinations and assignments.

• Conducted academic research and investigation

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