Customer Service Medical
Resume:
Dia Marie Beltran
Salinas, CA 93901
u3hcen@r.postjobfree.com
SKILLS PROFILE
Great Communication Supervisory Skills
Computer and Software Cashier
Customer Service Detail Oriented and Multitask
EMPLOYMENT
02/2009 – Currently Everyone’s Harvest Salinas, CA
Program Manager
Coordinate Everyone’s Harvest nutritional cooking demonstrations, market events and Edible Education Program. In addition, respectfully answer multi-phone lines, provide support for clients, take messages and direct the calls to appropriate staff. Process applications and update client’s information. Maintained accounts receivable and payable and prepare banking deposits. Order and maintain office supplies, fax, copy and file documents alpha-numerically and type documents and forms. Collect and distribute mail and correspondences. Assist Managers and perform other general office duties as needed.
03/2005 – 02/2008 Volunteer Center of United Way Salinas, CA
Volunteer Coordinator
Recruited, interviewed and evaluated volunteers and place them with government agencies, non profit programs and community businesses. Established and maintained contact with agencies to meet their job placement needs. Input and maintained customer and volunteer databases; prepare and maintain files and documents. Coordinated, planned and facilitated fundraisers. Prepared and delivered speeches throughout the community and schools.
07/2002 - 09/2005 Acacia Medical Group Salinas, CA
Medical Billing Clerk
Welcomed patients, answered multi-phone lines answered questions and scheduled appointments. Updated their billing information and billed clients for their unpaid medical charges. Revised and updated client information and medical records. Prepared new patient charts, charted, copied and filed medical documents. Processed authorization approval forms from workers compensation, maintained accounts receivable and billing clients. Generated benefit quotes for insurance companies and tracked insurance claims. Strictly followed and maintained client integrity and patient confidentiality regulations.
03/2001 - 07/2002 The Post Box Salinas, CA
Cashier
Greeted customers and provided postal and utility payment service to customers. Maintained and balanced cash register tills. Prepared and shipped customer packages. Mastered a variety of postal and shipping equipment 10 key, meter machine and the labeling machines. Maintained and passed out mail from P.O. Boxes. Helped train new employees.
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