Customer Service Sales
Resume:
CHANEL ALEXANDRA SMITH **** KINGSLAND AVE, BRONX
NEW YORK 10469
***********@*****.***
EDUCATION
Communications, Bachelor of Science July 2011 – Present
University of Phoenix, Phoenix, Arizona
Designed to develop knowledge and skills for effective communication is a variety of public and private work environments. Enhancing communication skills necessary for the development of professional competence and values, critical thinking, and problem solving; information utilization; and collaboration.
Communications, Associates of the Arts February 2009 – July 2011
University of Phoenix, Phoenix, Arizona
The Associate of Arts Degree in Communications focuses on the growth and convergence of major venues of telecommunications, the role of media in a democratic society, and standards of social responsibility within the culture of journalism. Courses include win-win communication processes, problem-solving information strategies, an extensive review of information sources, and news presentation for print, web, and broadcast delivery. Students review and assess pivotal influences on the development of mass media and speculate upon their future evolution
Mass Communications, Bachelor of Science August 2007 – May 2008
University of Bridgeport, Bridgeport, Connecticut
The Mass Communication Program offers students an interdisciplinary foundation in the basic theory and skills necessary to become media practitioners and more informed media consumers.
EXPERIENCE
Merchandise Associate April 2011 – Present
Home Goods, Pelham Manor, New York
Performs cash, check and credit transactions at the register. Works on the sales floor and checks inventory. Replenish store merchandise and offer quality customer service
Customer Service April 2009 – April 2011
AJ Wright, Pelham Manor, New York
Responsible for assisting daily operations in the store. Works in the areas of merchandising presentation, processing, markdowns, fitting room, cashier, customer service and layaway. Greets, interacts and thanks customers on a regular basis. Maintains a clean work area including ongoing recovery
Assistant Secretary June 2007 – August 2007
United Church of Jesus Christ, Bronx, New York
Performed clerical duties such as answered phone calls, printed employee’s information to be processed, filed, and organized paperwork, mailed and gathered incoming letter. Entered monetary offerings money into database and verified the database to make sure the total amount was accurate, $7000
ACTIVITIES & ACHIEVEMENTS
NYS Security Officer Certification 8hrs and 16hrs, 06/2011
Member, V.I.S.I.O.N Step Team
Member, University of Bridgeport Newspaper “The Scribe”, 2007 – 2008
Server, Sacred Heart Church Soup Kitchen, 2004 – 2010
Cameraman, University of Bridgeport Radio Show “What’s Good Bridgeport”, 2001 – 2005
Skills
Adobe Photoshop
Adobe Flash
Corel Paint
Shop Pro
MS Office Suite
Word
Excel
Outlook
Power Point
HTML/XHTML
Java
JavaScript
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