Customer Service, Machine Operator, Warehouse, Production
Resume:
Sheronda R. Howell
Detroit, MI 48224
**********@*****.***
OBJECTIVE
To employ my knowledge and experience with the intention of securing a professional career with opportunity for challenges and career advancement, while gaining knowledge of new skills and expertise.
EMPLOYMENT HISTORY
St. John Health System, Detroit, MI
05/2011 - 03/2012 Food Service Associate
Prepare meals for patient, deliver meals to assign rooms, remove soil trays from patient rooms after dinner. Prepare snack trays, wrap silverware, and light cleaning.
Aramark, Detroit, MI
09/2009 - 04/2011 Food Server/Prep
Prep vegetables and fruit for the salad bar, slice meats, and prep vegetables for the deli, assist the chef at the grill, by prepping proteins and vegetables, and light cooking. Garnish plates for banquets, and assist customers with take-out orders. On several occasions worked as a kitchen steward.
Subway, Detroit, MI
3/2008 - 10/2008 Sandwich Maker
Prep vegetables, slice meats for deli, make sandwiches, assist customers with orders, maintain cleanliness of the store, and provided excellent customer service.
Big Lots, Sterling Heights, MI
10/2007 - 1/2008 Customer Service
Spoke with customers by telephone or in person to provide information about products and services. Accept orders, cancel accounts, or obtain details of complaints.
H C S Resource LLC, Bloomfield Hills, MI
2/2007 - 9/2007 Warehouse/Production
Received and stocked products. Processed invoice orders to fulfill customer requests. Performed stock inventory using computer software package.
Diversified Distribution System, Detroit, MI
7/2006 - 1/2007 Warehouse/Production
Receive and stock products, Processed invoice orders, and remove defective materials from warehouse.
Family Dollar, Detroit, MI
11/2005 - 3/2006 Customer Service
Keep records of customers interactions, speak with customers about our products and services, resolve customers' complaints by exchanging merchandise, refunding money, and adjusting bills.
EDUCATION
General Equivalency Degree
Major: General Studies
Career Works, MI
SKILLS AND ABILITIES
Food Prep/Server-Prep vegetables, proteins, and garnishing. Customer Service- 15 years, cashiering, inbound outbound calling, stock, greeter, and inventory. Production-10 years, assembly, light industrial, machine operator, and sorter.
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