**** ****** ******* ** *** *** • Houston, TX ***** • Cell: 281-***-**** • ********@*****.*** •
Quincy Anderson
Experience
Allied Barton Security Services
September 2008 – Present Security Officer Houston, TX
Acting Site/Shift Supervisor. Work CEIA medal detector system, lenel alarm system, airport clearance. Operate multi-camera computer console. Vehicle patrol, answering overseas phone calls, faxing..etc
Harland Clarke
April 2006 - August 2008 Production Associate San Antonio, TX
In touch Operator-production of bank checks for different banks & there customers using a high speed printing press.
Parker Polar-the processing of commercial checks for banks and their account holders
Supervised team meetings
QA-quality assurance on all products produced by me
Press operator helper- assemble color schemes for operator. Assist in running and maintaining high performance press, pack crates and pallets for shipment, load 1200 lb rolls of paper through spindle.
Sunset Station
October 2000 - September 2008 Courtesy Patrol/Loss Prevention/Event Staff San Antonio, TX
Loss Prevention Officer-Conduct safety meetings, monitor video cameras, report all in/out house theft accounted for.
Bike Patrol-Patrol designated areas by way of bike, courtesy checks on several businesses, report all unusual activity.
Event Staff Supervisor- Manage security officers, bike patrol. and off duty officers during concerts and major events. Provide security for government officials, music performers, athletes, actors and actresses
Star Furniture
October 2001 - November 2005 Driver San Antonio, TX
Driver-Delivery & set-up of furniture for customers & businesses around San Antonio, Corpus Christi, Laredo & other small & large cities
Warehouse/Order Selector- operate large forklift, electric pallet jack, stock , pack and unpack crates of furniture, pull and assemble large amounts of furniture,
Exercised outstanding customer service skills
West Telemarketing
May 1998 - November 2001 Consumer Account Specialist San Antonio, TX
Provision-handling & transferring of long distance services for At&t Customers with different long distance carriers. Upgrading their long Distance Consistently met and exceeded monthly goals.
Resolved escalated issues and handled supervisor callbacks, coached and trained new representatives.
Managed portfolios from $10,000 to 200,000 monthly.
SKILLS
Strong communication skills, excellent people skills, superior interpersonal skills, excellent written and verbal communication. Typing speed: 70 wpm; 10 touch key, Microsoft Office Suite, Lotus Notes.
Education
St. Phillips College
08/1998-05/2001
Criminal Justice San Antonio, TX
Texas Southern Univ.
09/1998-01/1999
Health Administration Houston, TX