Cashier/Retail

Retail

Objective: Seeking for the position of retail sales associate.

Summary of Qualifications

More than six years of working experience in varied retail sales and customer service environments.

Proficient in areas of inventory control, order processing, and cashier management.

Proven record as a top sales performer and excellent customer service skills.

Known for handling additional duties.

Energetic, hardworking, and reliable.

Strong sales analysis and reporting skills and excellent problem solver.

Experience

Front End Coordinator, Total Wine and More Northtowne Plaza

691 Naamans Road

Claymont, DE 19703

302-***-**** 05/02-02/08

Cashier

Managing all the cash transactions in their workplace

Maintaining daily account of the daily transactions

Balancing the daily account at the end of each day

Checking the daily cash balance

Interacting with the customers that come to the counter

Solving all their cash related queries

Checking for the price of products and checking for nay discounts or offers

I had to take coupons and deduct the said amount from the customers

I also have to be organized with all the work I did and maintain records

I had to report any discrepancies I found in the accounts to their head

I had to make reports about the transaction when it is required by the accountant

Customer Service

Customer service plays a big role in this job. As a front end coordinator is expected to model excellent customer service skills to employees and customers. I used customer suggestions and complaints to guarantee that the needs of the customers and employees are being met.

Hiring

I assisted in the hiring process. It was my job to make sure the front end is fully staffed at all times. I assisted in making the schedule for the front and assists in training new front end staff.

Employees

I was responsible for the staff. It was my job to address performance and personnel issues in a timely manner. I stayed informed about safety concerns affecting the staff. I was responsible for performing front end staff reviews.

Communication

I had to communicate productivity, staffing or training issues, system improvement needs, and other relevant information to the store manager in a timely, thorough and professional way. I needed to keep staff informed of new procedures and safety procedures. At times I was responsible for opening and closing the store.

Inventory

I was responsible for checking invoices, recieving, and billing

Education

James H. Groves Adult Education Centers

Red Clay Consolidated School District

100 N. duPont Road

Wilmington, DE 19807

GED

1994

Delaware Technical & Community College

400 Stanton Christiana Road Newark, DE 19713

302-***-****

Associates Degree 1996

Left work due to medical reasons that I finally have under control.I am a hard worker and loyal to whom I work for. Unfortunatly it took more surgeries and tooklonger than expected to recover my hearing than expected, however I have fully recovered and am eager to work again.

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