Davin Resume
Resume:
Davin A. Jackson
Shelton, CT. 06484
203-***-****(home)
203-***-**** (Cell)
PROFESSIONAL EXPERIENCE:
Circuit City (Firedog)
September 08- Present
(Certified) In-Store/In-home PC installation and repair Technician
Responsible for diagnosing, troubleshooting, and repairing customers PC and laptop hardware and software issues while using Astea to document any issues found and what measures were taken to remedy those issues. Also optimized newly purchased PCs and laptops so they were ready for immediate use when customers brought them home, installed new hardware (monitors, wireless keyboards external CD/DVD drives etc..) software (games, MS Office, Norton Anti-Virus, Webroot Spy-Sweeper, Kaspersky, etc…), updates, printers, setup routers and small wireless networks, transferred data files from one computer to another, backing up customer data (using external hard drives, burning data on DVDs, or ghosting software like Norton Ghost ) and educated customers on proper usage.
In-Home Home Theater Installation Technician
Responsible for setting up, wiring, and installing television stands, high definition television sets and mounts, and home theater surround sound speaker systems. Also programmed new high definition television sets to customer cable boxes, calibrated televisions sets for optimum visual performance, installed and set up Blu ray DVD players, programmed Harmony universal remote controls, and educate customers on proper usage.
Sonitrol Security Systems of Bridgeport
Alarm Technician/Low voltage electrician (Apprentice)
September 07- September 08
Responsible for aiding and assisting Alarm technicians with their duties while learning the methods of wiring devices , troubleshooting , pipe work and roughing. I was also trained to set up cameras, fire and security systems for houses, apartments, commercial and industrial buildings.
Aerial Lighting and Electrical Co.
Electrician (Apprentice-1st year)
December 06 - September 07
Assisted Electricians with their daily tasks, as well as gaining knowledge of the methods of wiring devices, troubleshooting, pipe work, roughing and setting up lighting for houses, apartments, commercial and industrial buildings.
Solectron/Verizon Wireless
Customer Service Cellular phone technician /Lead Tech
January 06- December 06
Responsible for troubleshooting and replacing cell phones under the Manufacturer’s warranty
guidelines as well as customer education on services and products, sales and account management. Also handle manager's duties, which included training and supervision of 5 employees, phone audits, daily reports, stocking weekly phone shipments and handling schedules and time sheets.
Paul H. Gesswein of Bridgeport, CT
Assistant Supervisor(Shipping Department)
March 05 - January 06
Responsible for picking manufacturing materials, packaging and shipping jewelry
manufacturing products. Responsible for the day to day operation of the Shipping Department, as well as keeping track of all items being shipped out in the computer.
United States Air Force
Aircraft Mechanic
Jan 02 - May 04
Responsible for launch and recovery and scheduled maintenance to maintain serviceability of the F-16 and the F-117A stealth fighter aircrafts
EDUCATION
Currently enrolled at New Horizons Computer Learning Center to obtain certifications in A+, Network +, Security +, MCP and MCSA
Porter and Chester Institute
Industrial Commercial and Residential Wiring School
Graduation Date –N/A (1 semester completed)
Major: Electrical-GPA: 3.0
F-16 Aircraft Mechanic Training
Sheppard/Holloman AFB, TX/NM US
Certification - 08/2002
Certified Grading
Major: F-16 Aircraft Maintenance
Graduated with one of the four highest GPAs qualifying me for Stealth Fighter Aircraft School
F-117A Stealth Fighter Aircraft Mechanic Training
Holloman AFB, NM US
Certification - 11/2002
Certified Grading
Major: Stealth Fighter Aircraft Maintenance
Graduated with Honors
REFERENCES:
Joaquiem Fernandes
Verizon Wireless-Technical Support Manager
Phone Number: 203-***-****
Reference Type: Professional
Sekou Williams
Paul H. Gesswein –Warehouse Manager
Phone Number: 203-***-****
Reference Type: Professional
Robyn Blake
City Of Bridgeport -Senior Office Manager
Phone Number: 203-***-****
Reference Type: Personal
Jesus Ortiz
Bridgeport Police Department- Police Sergeant
Phone Number: 203-***-****
Reference Type: Personal
*Additional References upon Request
SUMMARY OF QUALIFICATIONS:
· Great Leader, Team player and Problem Solver
· Excellent Communication Skills
· Computer Skills Include: Microsoft Office as well as typing 35 WPM
· Very organized and detail oriented
ADDITIONAL INFORMATION:
I am a very responsible, reliable and dexterous person.My past experiences Include: Coordinating pickups for shipments; Set up appointment arrangements; Planned store meetings, organized the nightly and morning reports and prepared bi-weekly schedules for employees time sheets and days off.
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