Customer Service Administrative Assistant
Resume:
Renique M. Daugherty
**** ********* ** ** #** Atlanta, Ga 30354
****************@*****.***
• OBJECTIVE To obtain a position with a dynamic healthcare company that will allow utilization of my knowledge, experience and training to positively affect performance and quality of services.
EDUCATION
Atlanta Metropolitan College 2010-2011
Associates of science in Health Information Management: 12/2011
Atlanta Technical College Atlanta, Georgia
• Pharmacy Assistant: Certificate: 2007
Gordon College Barnesvlle, Georgia
• Major: Nursing: 2004-2006
Lithonia High School Lithonia, Georgia
Academic Diploma: 2004
SKILLS
• Microsoft Word
• Microsoft PowerPoint
• Typing 50+ WPM
• Medical terminology
• Answer multi-line phone system
• Planning and Scheduling
• Written Communication
• Customer Service
• Internet Research
EXPERIENCE
Lenbrook Retirement Inc, Atlanta, GA April 2010-Present
Dietary Aide /server
• Plan meals and menus for residents
• Order and stock food and supplies
• Oversee the production of meals and services
• Maintain quality control and safety standards
• Design and implement new food service systems to make facilities run more efficiently
• Utilize computer systems to log food portions, doctors orders, etc
• Serving food and drinks
KROGER HEALTH SOLUTIONS PHARMACY, Norcross, GA January 2007-March 2010
Pharmacy Technician
• Utilize pharmacy system to enter patient profiles and medications
• Track insurance information/ Billing & Coding/accounts receivables
• Verified and retrieved prescriptions from physicians
• Preparing the medications according to the standards of quality and guidelines of the pharmacy.
• Creating prescription labels
• Assist patient with insurance forms
• Entering prescription orders in computer and creating payments.
• Packaging the drugs according to government rules and pharmacy standards.
• Provided assistance in the final checking of filled prescriptions.
• Maintaining the cleanliness and safety at work environment.
• Maintaining record of long term patients.
ATS STAFFING; Conyers, Georgia January 2005-December 2006
Customer Service Administrative Assistant
• Answering and routing incoming and outgoing calls
• Maintain client portfolios
• Preparing letters, memos & charts
• Maintaining calendars
• Sorting and distributing incoming mail and preparing outgoing mail
• Responsible for scheduling meetings for all employees; escorts visitors to staff members' offices, along with provides hospitality service arrangements as requested by staff.
• Compose and distribute inter-departmental memorandums (e-mail, documentary and voice) ensuring timely delivery and receipt of important information while at the time maintaining confidentiality.
• Established and maintains electronic records management system for all incoming and outgoing correspondence.
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