Gregarious, poised and high energy individual with proven experience in managing large multi-discipline design projects. Qualifications in marketing, client development, vendor relations, project management and bids/proposals. Goal-oriented, diplomatic, and self-directed leader who is gifted in seeing the possibilities of both the institution and its people. Outstanding in building strategic alliances, fostering employee morale and advocating for the organization with a talent of communicating abundant enthusiasm. A visible, dynamic individual who speaks well for the organization and for the people within it.
Northern Virginia Community College 2011 - 2012
Adjunct Professor – Business Procedures, Commercial Interior Design and Code Compliance.
Institute for Building Technology and Safety 2010 - 2011
Responsible for 3 divisions - business development, marketing/training and contract consultants.
Business Operations: Developed pursuit plan, and internal resource loading, timelines and budgets for this 501(3)(c) start-up government market venture. Identified organizational weaknesses and depicted systems to create standardized, repeatable processes and data capture/mining for bid pursuits. Met with Board of Directors to align growth philosophies with an operationally congruent plan of implementation.
Business Development: Identified, pursued and short listed on $5M GSA quality assurance project. Led team to orals on $1.25M Dept. of Interior project within first 120 days. Initiated pursuit of Federal GSA Schedule contracts to establish sustainable revenue stream. Schedules included PES (professional engineering services), 03FAC (facilities maintenance for energy management services), and FABS (financial business solutions).
Marketing: Increased marketing tools via the creation of marketing collateral to include first corporate brochure, sell sheets and a SEO (search engine optimized) website.
Training: Managed creation of first on-boarding and remote training for field personnel. Taught weekly business development class to 20 mid-level and senior management. Collaborated on knowledge acquisition testing module.
Design: Created design concepts, performed initial space planning and identification of FF&E for 16,000 sq. ft. commercial class B office headquarters property purchased in Loudoun County, VA.
JM Waller 2006 - 2009
Responsible for Client Operations Division – operations, business development, program management, and training.
Business Operations: P&L of $14.5M and 110 employees. Principal-in-charge accountability for Dept. of Defense hospital design and construction projects, to include client relationships, sub-contractors, profitability, billability, and contract compliance. Managed overall fiscal health of multi-year projects and work breakdown structures (WBS), deliverables, scope creep and budgets consistent with project objectives. Improved overall division GPM by 8% via labor category negotiation, ODC’s and contingency allocation.
Business Development: Identified and negotiated strategic teaming alliances with CH2MHill, TetraTech, Parsons Brinckerhoff, and Heery for projects ranging from $30M-$150M. Won $40M GSA project. Led team to $30M EPA Region 4 orals. Short-listed on GSA Southeast Federal Center.
Program Management: Improved program profitability by $98K as a result of instating a standardized expense policy.
Training: Created and taught program managers federal contracting and business development classes.
Design: Performed real estate due diligence in order to relocate corporate headquarters. Oversaw tenant fit-out of the 10,000 sq. ft. Commercial Office in an 8 story, Class A property selected. Designed interior of corporate headquarters to include layout and FF&E.
Parsons Brinckerhoff, Inc. (PB) 2004 - 2006
Responsible for business development, operations, and design.
Business Operations: Managed $18M, 30 person Design, Engineering and Security facility division contributing up to 20% of corporate profits for $1.2B Engineering/Architecture organization. Responsible for billability, profitability and staffing on nationwide projects valued up to $300M.
Business Development: Identified new business opportunities, strategic teaming partners and ensuing projects in Government, Educational and Commercial markets for M/E/P, blast engineering, architecture and interior design.
Won $150M/5yr FEMA Deactivation contract. Won multi-million dollar Allstate Insurance facility inspection contract for commercial building evaluations. Short listed on $300M Wachovia Bank and $125M Aramco commercial datacenter for Citibank.
Marketing: Initiated RFP Quals book, market niche brochures, tradeshow specific collateral and giveaways.
Training: Completed PMP training of 18 modules/45 hours.
Design: Designed interiors of clinics, offices, cafeterias, and classrooms for classified Government projects.
Managed selection, procurement and installation of selected FF&E services and products in accordance with stringent national security protocols for top secret environments. Led cross functional, project-centric engineering, architecture and design teams.
Du Jardin Accents and Interiors 2001 - 2004
Business Operations: Co-founded a home interiors boutique. Analyzed attach ratio of sales to operating hours in order to increase efficiencies with overhead. Performed due diligence in various market niches to ascertain viability for success prior to launch. Researched national/local market forecasts and monitored décor trends/product offerings that fit the scope of the mid to high priced European themed shop while accounting for consumer demographics, seasonality and buying patterns.
Business Development: Performed geographic analysis of vendors and products to ensure exclusive product selling radius. Negotiated terms/conditions for products acquired via to-the-trade only furniture and accessory markets.
Marketing: Co-determined product suppliers, mix and margins. Met with E-Bay to consider an e-commerce site.
Design: Studied pedestrian circulation patterns for high traffic count in order optimize store layout, lighting and design. Worked on residential design initiatives.
Onix 1998 - 2001
Personally recruited by the company President to create the first branch office outside of corporate headquarters.
Business Operations: Transformed a concept into an operationally efficient and aesthetically pleasing environment that produced $4M in annual revenues within 24 months of inception. Managed intellectual property selection, P&L, vendor relationships, operating budget, and contractual obligations. Managed remote and local staff of 10.
Business Development: Initiated first GSA Schedule. Solidified first exclusive, multi-year selling agreement with now Alcatel-Lucent.
Marketing: Represented company to Dun & Bradstreet, trade journals, vendors, clients and Government officials.
Training: Created and taught bi-monthly courses on government procurement and selling to the government.
Design: Managed tenant fit out of Class A 3,000 sq. ft. office. Designed interior to include space planning and FFE. Conducted commercial real estate due diligence in order to site office for optimal employee attraction and retention.
Business Development, Sales, Marketing Positions 1988 - 1997
Projects
Government Commercial Healthcare Industrial Residential
Cafe
Dept. of Homeland Security - classified Office Space renovation Hospital
Scott Air Force Base, IL Drilling Mud Plant, LA (Allstate) Embassy
classified
Classrooms
Dept. of Homeland Security - classified Office Space tenant fit out Hospital
Luke Air Force Base, AZ Sugar Plant, LA (Allstate) Residential Housing
Dept. of Homeland Security,
FEMA - LA
Clinic
Dept. of Homeland Security - classified Office Space
new construction Hospital
Nellis Air Force Base, NV Military Housing
Dept. of Homeland Security,
FEMA - FL
Notables
Allied ASID, Allied AIA Board of Directors Belmont Country Club, 2001 - 2008
PMP Trained Board of Directors Loudoun County Academy for the Arts, 2003 - 2006
Gov’t Clearance: Top Secret Who’s Who of American Business Leaders
US Business in China: Graduate School Project Hong Kong, China, Xian, China
Education
William & Mary Master of Business Administration, School of Business 2007
Marymount Master of Interior Design, College of Arts and Sciences, 2011
Harvard Certificate Program, Innovation & Change Mgt, Kennedy School of Gov’t, 2000
Va. Tech Bachelor of English/Communication, College of Arts and Sciences