Quality Assurance Management

SHANNA AVERRE

*** ********* **, **********, ** 23320 - 757-***-**** (H) - - *******@*****.***

Professional Profile

Thirteen years experience Navy Combat Systems engineering field, seven of which were spent as a Fire Control Technician in the Navy and six in Defense Program Support. Experience includes troubleshooting and operating various display/weapon systems on board Spruance/Aegis class ships and significant PEO Ships program experience. Highly skilled in technically complex defense systems; systems training, configuration management, and general electronic troubleshooting skills. Excellent assessment skills and ability to identify organizational deficiencies. Strong analytical capabilities, effective oral and written communications skills, assertive leadership and interpersonal compatibility. Maintains active Top Secret Clearance.

Qualifications

• Leadership Team • Excellent Communicator

• Development • Training

• Planning/Scheduling • Technical Writing

• Quality Assurance • Administration

• Planned Maintenance • Proficient in all MS Applications/Typing

• Maintenance Supervision

Experience

Alion Science and Technology June 2006 to Current

Senior Research Program Planning and Control Analyst

Norfolk, VA

• Performs technical reviews and develops recommendations for various technical data proposals and documents submitted to Naval Sea Systems Command (NAVSEA) (PMS400D/IWS) by the DDG 51 Class shipbuilders.

• Provides technical support to assess and evaluate issues for cost, schedule, and performance impacts and provide recommendations.

• Prepares agendas, attendees lists, technical summaries, briefing materials, and official minutes.

• Fiber Optic Program Liaison for Blown Optical Fiber Plant Issues. Fiber Optic QA Inspector qualified by Kitco.

• Provide support with tracking issues and actions items.

• Provide combined test team support observing light off and testing of shipboard electrical power distribution and generator support systems equipment.

• Administrative duties to include establishment of new Waterfront Support Office, providing cost estimates/analysis, supply requisitions, facility maintenance scheduling and management of waterfront team calendar, training, and annual travel budget forecasts.

CV International August 2005 to June 2006

Export Traffic Coordinator

Norfolk , VA

• Receive & process bookings

• Bill of Lading Preparation & processing

• Coordinate & monitor shipments with steamship lines & overseas agents

• Provides rates quotes to customers and overseas agents

• Tariff maintenance and rate filing

• Maintain and monitor service contracts with steamship lines

• Prepare billing documentation

• Approve payables and expenses.

CMA CGM (America) INC August 2004 to August 2005

Logistics Coordinator

Norfolk, VA

• Monitored vessel schedule and documentation status

• Determined and assigned routes and rates

• Issued In Bond documentation

• Issued dispatch orders

• Follow-up and/or reconcile receipt of dispatch orders

• Handled HAZMAT documents

• Utilized Internet and other software to assist in tracking requirements

• Handled significant volume of telephone and written communication

• Maintained timely and accurate records

• Communicated to management any problems or potential problems in a timely manner.

• Tracked/Traced all shipments to final place of delivery based on B/L requirements.

United State Navy December 1997 to July 2004

Fire Controlman

• Experience in troubleshooting, repair, calibration and installation of DD-963 Data Display suite which includes: ten radar display consoles, seven analog-digital mainframe switchboards, ten digital data indicators and six intercommunications amplifier boxes and audio headsets.

• Performed as supervisor in charge of five technicians and as team member for 70 installations of individual modules, over 200 circuit cards value range of $250-$2000, 50 power supplies value range of $2000-20,000 and cable replacements.

• Experience in identifying and resolving hardware faults in power supplies, analog-digital circuitry, and amplifiers.

• Extremely efficient in use of technical manuals, block diagrams, cable block diagrams and schematics.

• Tomahawk Weapons Control System (TWCS) preventive and corrective maintenance.

• Flawlessly and concurrently performed duties as Engagement Planner, Launch Control Operator, and Database Manager during Tomahawk Land-Attack Missile (TLAM) exercises.

• Restructured Combat Systems Division's training program onboard USS Cole and personally revised 15 Tomahawk and 11 Harpoon lectures.

Education

Keller University of Business 2013

Project Management

MBA

Chesapeake, VA

Working towards completing MBA by 2013.

Strayer University 2010

Business Management and Administration

BA

Fredericksburg, VA

Additional Information

• Awards received Navy Achievement Medal (2), Merit pay Performance awards for continual excellence; Incentive Cash Awards; Employee of the Month

• Maintains Top Secret Clearance (expires 2013)

• References available upon request

• Planning to relocate to Houston, Tx

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