OBJECTIVE
A position in a results-oriented company that seeks an ambitious and career conscious person, where acquired skills and education will be utilized toward continued growth and advancement.
EXPERIENCE
Carlson Wagon-lit Travel, Houston, TX
Corporate Domestic Travel Counselor, 2007
Assist corporate clients and employees in making travel arrangements: air, hotel, car, and train accommodations. Utilizing one system called Symphonie but in the past utilized three systems: Apollo, Sabre, and Worldspan. I also worked for this company in 2000-2001.
Office Team, Houston, TX
Customer Account Specialist, 2006-2007
Processed requests for Allied National Account customer concerning trash issues. Opened and closed locations, ordered new container, changed service levels, and made follow up calls to ensure the customer was satisfied and everything had been completed. Worked under little to no supervision.
Verizon Wireless, St. Louis, MO
Billing Representative, 2005
Answer calls in an inbound call center assisting customers with billing issues, troubleshooting cellular phones. Provide quality customer service in a timely manner.
ALI Investments, St. Louis, MO
Administrative Assistant, 2002- 2005
Assisted the owner of the company with all administrative duties, bookkeeping, inventory, data entry, appointment setting, payroll, and phones.
The Bakari Institute, E. St. Louis, IL
Executive Assistant, 1999- 2003
Worked off and on at this non-profit organization scheduling appointments/events, data entry, bookkeeping and all other administrative duties. Reported directly to the Executive Director.
EDUCATION
Missouri College, St. Louis, MO
Certified, Diploma, Medical Administrative Assistant, 2004
Sanford Brown Business College, Granite City, IL
Certificate, Systems Operation, 1993
Lincoln Sr. High, E. St. Louis, IL
H.S. Diploma, General Studies, 1991
REFERENCES
References furnished upon request.