Project Manager Management

STEVE BAKANOV, PHD

GLOBAL BUSINESS SAVVY INFORMATION TECHNOLOGY EXECUTIVE

Hands-on, Strategic and Tactical creative professional and leader with seventeen years experience and diversified background encompassing administrative and project management, analysis, design, and implementation of business Object-Oriented ,Client-Server and Web-based applications. Possess an unblemished record of increasing sales, profits, market share and shareholder value in intensely competitive and regulated environments. Demonstrated expertise developing IT and business strategies, managing resources in software and hardware projects, designing and implementing various software packages. Created organizational IT departments, infrastructure and centralized data exchange from the ground up across different industries. Build positive internal and external client relationships and managed day-to-day technical operations of the applications and associated databases. Took responsibility for and ownership of the efficient operation of all IT systems and solutions.

CORE COMPETENCIES

Strategic Planning / Budgeting Resource Planning / Optimization Enterprise Architecture

Business Process Management International Business Development P&L Responsibility

Change Management Corporate Restructuring Business Intelligence

Systems Migration / Conversion Back-up and disaster recovery Mergers and Acquisitions

Software development / quality Web/Internet Design / Operations 24/7 Data Center Operations

UX design and development Hardware / Software Validation Process Engineering

Data Warehousing Web / Mobile / Desktop applications Software Architecture

Full SDLC / AGILE / SCRUM Systems Design / Implementation Project Management

PROFESSIONAL EXPERIENCE

Healthcare solutions, medical informatics company MD 2009 - Present

Director of IS

Organized the development and production support of technology products and systems used to run several business lines. Implemented solutions in more than 200 healthcare organizations, supporting more than 100 million Americans. The products/systems include custom web applications, local windows-based applications, mobile applications, data warehousing, reporting systems, and related web services and data interfaces. Developed technology strategies that supported the achievement of business goals.

• Directed architecture, design, user experience, implementation, QA, support, technical writing and on-time delivery of quality software applications to the commercial market.

• Maintained software and hardware infrastructure to support company's current as well as projected growth. Including: capacity planning - software and hardware; disaster recovery; preventive maintenance; tool selection and standardization; licensing; methodology standards; code and architecture reviews.

• Managed the development, use, and on-going refinement of SDLC standards and methodology for application software development. Implemented AGILE SCRUM, RUP and SIX SIGMA.

• Evaluated and managed the risk associated with the changes/enhancements and assessed the importance and impact of these changes to the system.

• Directed daily technical operational activities to ensure timely delivery and successful achievement of company objectives within budget.

• Provided technical leadership, advice and assistance to staff, management and other departments. Insured optimal transparency of project status through BALANCED SCORE cards.

• Managed hands-on, in-depth analysis, review and design of the software, including technical review and analysis of source code.

• Managed work integration, scope, expectations, quality, time, cost, risk, procurement and communication for the team. Planned for dependencies between multiple applications.

• Created S.O.P and recommended operational system efficiencies.

• Developed standards and techniques to rapidly deploy solutions that ensure optimal application performance, compliance with defined specifications, and reusability.

• Led Research & development, implementation plan and documentation for the adoption of upcoming UI technology & tools.

• Simultaneously delivered multiple projects on a regular basis.

• Interacted at all levels of the organization to exchange technical, operational information, resolve problems, coordinate briefings and obtain approvals.

• Drove hiring, performance review processes and goal setting for engineering teams.

• Responsible for long-range planning, forecasting, and budgeting; applying industry best practices and process and tool experience to improve operations; and building and maintaining a supportive, cooperative and cohesive work environment.

Major Achievements

• Enabled national and regional Medicare Advantage and risk adjusted Medicaid plans to deliver an unparalleled disease management capability with superior benefits to quality of care, clinical outcomes, results transparency, and financial performance.

• Significantly improved clinical and quality outcomes, decrease emergency room and inpatient admission rates, and dramatically decrease overall costs within engaged populations.

• An overall reduction of 9.5% in per member per month (PMPM) costs for all patients

• Reductions in line item costs, ranging from 8.8% to 12.9%, for professional costs, laboratory costs, and inpatient costs.

AHI/OTOTECH, INC Bristol, PA 2001-2008

Medical Device Health Care Manufacturer

Director, Information Technology

Organized and developed an IT department, creating standards, building infrastructure, hiring a staff and building a centralized IT management system, increasing company efficiency by 80%, improving manufacturing process contributing to a 28% profit increase. Managed, maintained, and directed the entire scope of information services for the organization including application development, systems implementation, network infrastructure, technical services and support as well as all systems operations. Executed and implemented all IT policies and procedures, including those for architecture, security, disaster recovery, FDA / HIPAA / SOX / ISO compliance, standards, purchasing, and service provision.

• Contributed to strategic business planning regarding the technology and systems required to maintain operational effectiveness and competitive position.

• Responsible for managing day-to-day activities of the IT Department, including team and project management in all IT departments, as well as communication with user management.

• Managed multiple development teams (multi-locational and multi-cultural) consisting of full time employees, on site consultants and off shore development resources.

• Directed management of multiple resources and external vendors.

• Manage joint development with 3rd party vendors and manages outsourced development relationships.

• Participated in work prioritization meetings with business team and clients.

• Managed the development, use, and on-going refinement of SDLC standards and methodology for application software development. Implemented AGILE SCRUM and six sigma methods.

• Provided status on change requests worked upon and system defects.

• Work with product management to define the priority of changes requests and projects.

• Implemented software engineering processes, practices and operations to ensure reproducible development and high quality, while keeping costs under control.

• Simultaneously delivered multiple projects (new product releases, upgrades, patches, support) on a regular basis.

• Work with product management to elaborate and clarify requirements on the system changes.

• Work with development team (onshore and offshore) to determine various effort estimates

• Drove hiring, performance review processes and goal setting for software engineering teams.

• Provided direction in review of current IT and Telecommunications systems and methods, and in the formulation of new and revised systems.

• Manage the group software engineering schedules, ensuring appropriate adequate support for key products and verticals.

• Led and coordinated the development and implementation of strategic IT plans and procedures.

• Directed operations of all hardware, software, personnel, consulting services, training and information processing services.

Major Achievements

• Identified opportunity for company to sell product directly to customers. Developed a new marketing concept, created proprietary software package for direct client distribution. Opened a new market that increased revenue by $27M in first year.

• Challenged to develop and release a new reliable software package complementing company products to give company opportunity to expand internationally. Led the development of software and created additional QC unit and company successfully penetrated Chinese and European markets increasing sales by 35%

• Cut Product Development costs by 30% through redesigning ERP, CRM and accounting packages, introducing outsourcing for major development initiatives and improving measurable productivity by 70%

• Researched requirements and costs to implement VPN and VoIP solutions and implemented a remote control systems and VoIP allowing remote access to personnel international extending.

EPAM (FIREPOND/IBM) SOFTWARE COMPANY Princeton, NJ 2000-2001

Software / Hardware Consulting Company with revenues exceeding $550M

Project Manager/Build Manager/Team Leader

Developed, trained and led overseas implementation team for important project for Swiss branch of IBM, initiating all phases of multi-million dollar project and participating in development of financial risk analysis package.

Major Achievements

• Spearheaded, led and brought to completion major project for large electronic manufacturer (ABB) bringing company a new $20M contract while cutting the time for build implementation by 50%; increasing productivity by 18%.

• Led in design, development and implementation of several major projects for large companies including Blue Cross/Blue Shield in several states, CareFirst, USA Mutual Life Insurance and IBM.

TAVRIDA ELECTRIC 1996-2000

Electronic Device Manufacturing Company

CIO

Managed global IT operations with more than 50 reports, including all aspects of management of infrastructure, applications, programs and interface with business areas.

Major Achievements

• Designed integrated international data exchange, reducing time-to-market for company products by 17% and created a CAD data exchange system with interface into inventory management which improved inventory and product design, supporting a 12% revenue spike.

• Developed centralized inventory system, improving management, reducing inventory costs by 35% and reducing inventory staff by 25%.

EDUCATION

PhD Business Administration Warren National University

Master of Computer Science (MS) Sevastopol Technical State University

Bachelor of Science(BS) Computer Science Sevastopol Technical State University

Bachelor of Science(BS) Economics Sevastopol Technical State University

Fluent in English, Russian, Ukrainian Basic Spanish

TECHNICAL EXPERTISE

Business solutions :

Enterprise Resource Planning ( ERP ), Customer Relationship Management ( CRM ), Supply Chain Management ( SCM) , E-commerce , Content Management System ( CMS ) based on Microsoft and Oracle technologies.

Back Office Products :

Microsoft Active Directory, IIS, Microsoft Exchange, Microsoft Office, Microsoft TFS (Team Foundation Server), Microsoft Dynamics NA, Microsoft Dynamics GP, SharePoint, Oracle PeopleSoft and JD Edwards, SAP, Blackberry Enterprise Server, Symantec Security Suite and Backup Software

Operating systems :

Win2K, Win XP, Win Vista, MAC OSX, Unix, Win2K and Win2K3 Server, Win Terminal Services

Databases :

Oracle , Microsoft SQL Server, MySQL, Sybase, Interbase.

Design and technology :

SOA, Object oriented, Web based, Relational, UML, IDEF0, .NET, COM, ActiveX. .

Methodology :

SCRUM, AGILE, SaaS, CMM, TQM, ISO, Waterfall, Agile and Software Process Improvement (SPI), Balanced Score Cards, MAP, RUP (rational unified process) K-J analysis, six sigma training

Programming languages and tools :

C# .NET, ASP.NET, VB . NET , Silverlight, SharePoint, WCF, WPF, WF, LINQ,DELPHI, C++, VB, PHP, JAVA, J2EE,XML, AJAX, HTML, Windows Mobile SDK ,LAMP, Crystal Reports, VM Ware, Install Shield, Visual Studio, Visual SourceSafe, Install Shield, GoToMeeting (Web Conferencing , Online Meetings )

Local Area/Wide Area Networks and VoIP :

Cisco routers, switches, firewalls, VPN clients, Call Manager

Hardware :

DELL, IBM, HP, Cisco, MAC

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