Quality Assurance Customer Service
Resume:
GREGORY T. POSLEY
Chicago, IL ***08
*******@*******.***
Summary of Qualifications
Quality & Logistics Specialist with 10 years of military experience and civilian warehouse supervisor experience.
Areas of Document Control Customer Service Distribution Receiving
Expertise Shipping Storage Turn-ins Order Fulfillment
Training Supervision Multi-tasking Forklift Operation
Experience
2010- 2011 Reinhart Food Service
Warehouse Supervisor
Responsible for daily operations, facility, grounds maintenance, budgeting, and compliance.
Responsible for hiring, coaching, training, and developing subordinate staff.
Implementing safety compliance.
Maintain product, packaging and material inventory/availability using demand forecasts, historical orders and software tools in order to support the operations plans and customer demand of the plant.
Check daily production records against sales and operations plans, stock availability and forecasts in order to give appropriate early warning to management of potential production issues.
Knowledge of the principles of production management in order to effectively communicate and manage change in a production environment.
Ability to identify and resolve process, system and/or mechanical failures.
Knowledge of the basic elements of Good Manufacturing Practices (GMP) in a manufacturing environment and the ability to apply them.
Ability to collaborate cross-functionally and coordinate efforts around process improvement. Ability to analyze business processes and develop systems-based solutions that will improve current state.
Investigate and identify root causes of any facility safety or security incident or environmental regulation non-compliance in order to prevent reoccurrence of similar incident at same or other facilities.
Implement, evaluate and maintain effective application of the Quality System in order to ensure product quality as defined by the Company requirements.
Release trucks for distribution of products.
1999-2009 US Navy
2009-2007 Production Control Supervisor Norfolk, VA
Led team of 14 personnel that contributed to the safe and expeditious transfer of ordnance worth $140 million with zero incidents.
Produced the passing execution of over 6,500 scheduled and unscheduled maintenance actions on ordnance support equipment.
Responsible for the supervision of aviation ordnance personnel in the management and upkeep of weapons storage facilities and associated spaces.
Responsible for the receipt, stowage, breakout, assembly, disassembly and issue of conventional ammunition in series magazine.
2007-2003 Production Control Quality Assurance Virginia Beach, VA
Provided leadership, instruction, and supervision of 25 personnel- efforts resulted in a 45% reduction in the division’s backlog while providing top quality assets.
Personally updated and verified 36 technical publications and 79 checklists, ensuring that assembly crews had current and accurate information.
Conducted inventories using up to date technology.
Developed tracking system to better account for inbound and outbound inventory.
2003-1999 Production Clerk Afghanistan
Coordinated wartime logistics support, including equipment and resupply.
Executed coalition logistics programs.
Reviewed and verified shipping documents; performed duties involving accountability, request for issue, storage, loading, unloading, and turn-ins of serviceable and unserviceable supplies and equipment.
Operated material handling, packed and band equipment for shipment or storage, assigned storage locations for rotation of stock, maximum utilization of sensitive, classified, or hazardous storage, or warehouse space.
Training
Qualification Certification Member Drivers Training Operation Risk Management NAVRIIP U ORM All Navy Fundamentals Effective Mentoring Lean Logic & Techniques Six Sigma Division Logistics Specialist Stock & Supply Clerk Ammunition Accounting
Education
Associates Degree, General Studies, present, Malcolm X Colllege, Chicago, IL
Basic and Advanced Aviation Weapons Training, 1000 hours, United States Navy
Total Quality Management Training, 150 hours, United States Navy
Weapons Repair Quality Assurance and Supervisor Training, 100 hours, United States Navy
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