Office Administration/Clerical
Resume:
Sylvia Starling
Winterville, NC 28590
Office Administrator
Professional Qualifications:
• Over 19 years work experience in clerical and billing duties.
• Proficient in data entry, filing.
• Promote services through professional marketing calls/assign leads to agents.
• Efficiently maintain collection accounts.
• Skillfully compile complete reports for accounting/services/claims.
• Accurately post all debits/credits to customer accounts.
• Cordially handle multiple-line phone traffic/appointments.
• Efficiently complete reports.
• Computer Knowledge: Familiar with Windows 98, Word and Excel.
• Knowledge of office equipment (copier/fax/electronic postage machines).
• Reconciled cash taken from customers and agents daily with receipts or accounts turned in that had to balance daily.
• Handled large amounts of money and made all deposits.
• Made travel arrangements for the VP and DM when coming to town.
Organizational Skills:
• Exceptional organizational skills; work effectively under pressure and stress. Prioritize workload and multi-task. Conscious of deadlines; possess a good sense of urgency.
• Work efficiently and effectively as a self-starter in busy environment handling many tasks simultaneously. Initiate action and follow through to conclusion of any commitment. Capably learning new skills.
• Monitor and order all supplies for 3 offices.
Problem-Solving Skills:
• Perform general office tasks. Courteously answer telephone, take messages, greet customers, kept records up-to-date.
Personal Highlights:
• Dependable/Organized/Hard Worker/Honest
Background Includes:
• Planning and coordinating business and personal travel, meetings, itineraries and special projects. Organizing and processing expense reports; and creating and implementing, processes to organize the office, increase efficiency, and save expenses.
Education:
• CPR/AED-Adult (Certificate) 12-2008 to Present
• Standard First Aid (Certificate) 12-2008 to Present
• North Carolina Life, Accident, & Health License 2007 to Present
• Pitt Community College: (Pre-Bus. Adm.) 1982 to 1984
• J.H. Rose High School (Graduated) 1982
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