Customer Service High School

Darla M. Stanley

**** ****** ****

Vacaville, CA 95687

707-***-**** (home)

707-***-**** (cell)

Ladies/Gentlemen:

I am interested in obtaining a progressively challenging and growth oriented position that will allow me to effectively utilize my training and expertise to its fullest potential within your organization.

My communication and organizational skills have been commended on numerous occasions. I pay close attention to detail, work well under pressure, and can be trusted to perform difficult tasks on a timely basis while utilizing good judgment to set priorities.

I look forward to an interview at your earliest convenience so that we may further discuss my qualifications and how they can assist you.

Thank you in advance for your consideration.

Sincerely,

Darla M. Stanley

Enclosure

DARLA M. STANLEY

6675 Willow Road

Vacaville, California 95687

Home Phone: 707-***-****

Cell Phone: 707-***-****

OBJECTIVE:

I am interested in obtaining a progressively challenging and growth oriented position within your organization.

EDUCATION AND TRAINING:

8-05 to 1-06 Solano County Regional Occupational Program; Fairfield, CA

8-03 to 12-04 Solano Community College; Suisun, CA

9-01 to 6-03 Buckingham Charter School; Vacaville, CA

1-00 to 9-01 Will C. Wood High School; Vacaville, CA

8-99 to 1-00 Buckingham Charter School; Vacaville, CA

9-97 to 6-99 Vaca Pena Middle School; Vacaville, CA

9-95 to 6-97 Cooper Elementary School; Vacaville, CA

9-90 to 6-95 Elmira Elementary School; Elmira, CA

OFFICE EQUIPMENT FAMILIARITY/SKILLS:

- IBM Compatible Computers - Multi-Line Phone Systems

Microsoft Word/WordPerfect/ - Electric Typewriters

Microsoft Publisher/Microsoft PowerPoint - Calculators/Adding Machines

- Duplicating Machines - Cash Registers

PROFESSIONAL EXPERIENCE:

5-11 to Present Denny’s; 1450 E. Monte Vista Avenue, Vacaville, CA

Total Yrs/Mos Worked: Phone #: 707-***-****

8 months Server/Cashier

30-35 hours per week Customer service (greet and seat customers), take orders, serve meals, take money and give change, clean tables, and restock food items.

12-08 to 5-11 Original Mel’s Diner; 171 Nut Tree Parkway, Vacaville, CA

Total Yrs/Mos Worked: Phone #: 707-***-****

2 years, 4 months Server/Cashier

30-35 hours per week Customer service (greet and seat customers), take orders, serve meals, take money and give change, clean tables, and restock food items.

3-13-06 to 1-23-07 Solano County Health & Social Services, 275 Beck Avenue, Fairfield, CA

Total Mos Worked: Phone #: 707-***-****

11 months Office Assistant I (Extra Help)

40 hours per week I was a member of the Information and Referral Team (800 Team). Answered and assisted callers with need for services/benefits and routed callers to appropriate workers/programs; researched, explained, and referred callers to other Solano County services, such as Mental Health, Health Department, Dental, WIC, CHDP Program, etc.; utilized various computer programs/systems; General Assistance intakes; IEVS reports.

11-04 to 2-06 Red Robin Restaurant; 1350 Travis Boulevard, Fairfield, CA

Total Yrs/Mos Worked: Phone #: 707-***-****

1 year, 4 months Hostess/Cashier

30-35 hours per week Customer service (greet and seat customers), take and deliver phone orders, take money and give change, clean tables, and restock food items.

12-03 to 6-04 GBG, Incorporated / International Teamworks; 820 Eubanks Drive, Suite A, Vacaville, CA

Total Yrs/Mos Worked: Phone #: 707-***-****

7 months Receptionist/Call Center Agent/Clerical

40 hours per week Performed clerical, word processing, and computer-related duties; performed typing, filing, and duplicating; processed and distributed mail/orders; screened and directed phone calls; received and screened customers.

2-00 to 12-03 Hick’ry Pit Restaurant; 960 Orange Drive, Vacaville, CA

Total Yrs/Mos Worked: Phone #: 707-***-****

3 years, 11 months Waitress/Hostess/Cashier

30-35 hours per week Customer service (greet and seat customers), take orders, serve meals, take money and give change, clean tables, and restock food items.

INTERESTS & HOBBIES:

- Swimming - Playing Softball

- Photography

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate