Administrative Assistant Customer Service
Resume:
JEAN ANN SCHOLZ
Blacklick, Ohio 43004
***********@*****.***
Executive/Administrative Assistant – Marketing Support
Organized, efficient, people oriented, with over nineteen years of executive administrative experience and marketing support. Proven stability to plan and organize marketing functions and special events. Provided support in all areas of the marketing department, health benefits and sales. Responsible, dependable, self-starter, skilled in Microsoft Office. Licensed in OH for health and life insurance.
EXPERIENCE PROFILE
2008-2010 CCAO -Columbus, Ohio
PROGRAM ASSISTANT: Responsible for answering health claims and benefit questions, assisting County Commissioners, organizing meetings, mailing Board Meeting packets, taking Board Meeting minutes, compiling County quarterly reports and assisting Benefit Specialists along with the Enrollment and Billing Specialist.
1997-2007 Principal Financial Group -Columbus, Ohio
Insurance Brokerage Firm
SENIOR ACCOUNT COORDINATOR/Administrative Marketing Support: Responsible for administrative support for sales representatives for OH, WV and MI. Processed quotes, supplemental policy applications, customer service, administrative support to over 1400 agents in a five-state area. Processed new sold cases and worked to retain current policies. Licensed in OH, WV and MI for Health and Life.
1995-1997 First Investment Company -Columbus, Ohio
Mortgage Banking Business, Residential Loans
EXECUTIVE ADMINISTRATIVE ASSISTANT to President and Retired Chairman and founder. Responsible for carrying out many different functions pertaining to numerous charitable organizations the Retired Chairman managed and for the daily management of the Executive offices. Responsible for the planning of numerous Board meetings, as well as travel arrangements for all executives.
1993-1995 Morris, Smith & Feyh, Inc. -Columbus, OH
Mortgage Banking Business, Commercial Loans
ASSISTANT LOAN SERVICER, responsible for forty-four loans. Paid taxes and insurance, kept files current and up-to-date, including site inspections on property locations.
1991-1993 McGraw-Hill School Publishing Company -Columbus, OH
School Book Publishing Company
ADMINISTRATIVE ASSISTANT to Vice President of Marketing and General Manager of the Columbus office. Responsible for ensuring those marketing materials reach school districts and decision-makers throughout the United States. Provided specialized support for national consultants, product managers and authors. Planned and arranged for travel, lodging, meals and entertainment for National Conventions. Acted as the focal point for Space Camp Scholarship recipients.
Assisted in organizing, planning and implementing two ten-day National Sales meetings for over 360 employees.
Organized and planned numerous “in house” meetings for out-of-town employees-planned luncheons, made hotel reservations and arranged transportation.
Communicated effectively with educators, parents, sales staff, authors and outside service companies.
Redesigned formats to provide quick visual references for educators to index materials on subjects of interest.
EDUCATION
The Ohio State University -Columbus, Ohio
COMMUNITY ACTIVITIES
Children’s Hospital – TWIGS
A member for over twenty years. Held many offices and chaired numerous committees.
Volunteer at New Albany Classic.
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