CRISTINA VERA

**** ********* **** ****** ********* #2 ● Miami ● Florida ● 33143 ● Cellular: 786-***-**** ● E-mail: tzs3ex@r.postjobfree.com

OBJECTIVE

To obtain a position within the company that will enable me to use my extensive office management, organizational and communication skills with potential for growth and leadership opportunities.

PROFESSIONAL BACKGROUND

July 2010 – Present J.P. Morgan Brickell, Florida

Private Banking, Latin America Executive Administrative Assistant

• Directly support the Vice President of Risk Management for JP Morgan Securities, the Managing Director of the Andes Investors for Latin America as well as the Andes and PWM team of Investors that which includes thirteen (13) Vice Presidents, Associates and/or Analysts.

• Responsibilities include but are not limited to all administrative duties, creating official letters and documentation, daily reports, SDI Updates and account opening documentation uploading verification on Workstation, client email and document translation from Spanish to English, JP Morgan corporate card expense management on our Teems system, sending out of client and employee documentation through DHL & FedEx and incoming employee mail distribution.

• Heavy flight & hotel reservations on all travel itineraries through our travel agency Carlson Wagonlit Travel, submittal of the Category 2 approval form, investors travel calendar up keeping in addition to all attendance tracking (vacation, business travels, sick, etc.) in order to make certain that the trading desk has ample coverage at all times.

• New employee submittal of all application requests on Workstation and our J.P. Morgan user requests system (EURC), ordering of office supplies when requested on ePurchase and the providing of direction and guidance to new and current team members as needed.

• Handling of all reservations made at our JP Morgan Client Center for client meetings through the Virtual EMS system and scheduling of external and internal conference calls when needed.

• Recently assisted team in building move project thus contributing to a smooth and successful transition to our new workplace.

• Control the handling of all incoming and outgoing mail as well as all deposits made at our J.P. Morgan Brickell/Miami office including its organization and filing, acquiring the approval signature of supervisory manager followed by the boxing and sending off of all documentation to storage for record and auditing purposes.

June 2009 – July 2010 Baptist Health South Florida Coral Gables, Florida

Corporate Real Estate Executive Administrative Assistant

• Responsible for assisting the Corporate Vice President in daily office activities which included scheduling time for VP in an efficient and productive manner, typing, composing and proofreading correspondence, leases, presentations and emails, answering and returning telephone calls in a professional manner, reviewing and prioritizing incoming mail and documentation.

• Organized and maintained filing of general and confidential archives whether hardcopy and/or electronic, containing administrative documents relating to joint ventures, acquisitions, leases, etc. in a system that supports easy retrieval of information.

• Maintained detailed appointment calendars which involved scheduling a high volume of meetings with all levels of system-wide staff, physicians, and with major clients, legal advisors and vendors.

• Arranged for meeting rooms both within BHSF locations and outside venues, and coordinated for catering whenever required as well as coordinated business trips including hotels flight, and transportation arrangements in addition to conference registration.

• Prepared presentation materials for meetings and retreats and accurately transcribed and distributed minutes and handouts for all meetings.

• Gathered and summarized data for special reports ensuring that they were presented in a timely fashion.

• Assisted Corporate Vice President of Real Estate with coordinating physician lease renewals in a timely manner.

• Conducted property searches via internet, requested appraisals, coordinated visits to BHSF as well as potential property sites for BHSF in Miami-Dade and Broward County.

March 2008 – June 2009 Baptist Health South Florida Coral Gables, Florida

Information Technology Executive Administrative Assistant

• Provide support to two (2) Corporate Directors in the Information Technologies Department at the Corporate Office.

• Manage day-to-day calendars on Outlook for the Directors, Supervisors, Managers and team of forty (40) employees.

• Assist in the production of work orders for projects, maintenance contracts, operational expenses, and their follow up.

• Prepare travel vouchers for the Directors and their team, as well as the expense vouchers for their reimbursement.

• Responsible for efficiently organizing all off-site meetings and catering arrangements made throughout all of our facilities.

• Process payroll for all our employees on the Kronos system and maintain an accurate record of all paid time off, vacation, and sick time off hours.

April 2004 – February 2008 American Express Miami Lakes, Florida

Public Affairs and Communication, Latin America Executive Administrative Assistant

• Assisted the Vice President of Public Affairs and Communications and his direct reports located in Argentina and Mexico; administer calendar, set up conference calls, prepare driving directions to meetings, etc.

• Wrote, revised and sent out communications to more then 300 employees through our employee database.

• Made regular travel, hotel and transportation arrangements, prepared itineraries, and assembled agendas.

• Managed, supervised and prepared expense vouchers for all incurred expenses on Vice President’s corporate card.

• Oversaw all satellite and in-house town halls, organized all off sites and visits from our CEO, etc.

• Served as the liaison or “face” of communications at our facility, representing our department to the best of my ability and aided our employees and their teams with all of their communication needs, requests and questions.

November 2003 – April 2004 American Express Miramar, Florida

Technologies Department Executive Administrative Assistant

• Provided support to the Vice President, four (4) Directors and their staff within the Technologies Division.

• Managed day-to-day calendars on lotus notes for the Vice President and his direct reports.

• Assisted the project specialist by preparing and perfecting PowerPoint presentations, annual reports and organizational charts.

• Developed continuous national and international travel arrangements and prepared itineraries for the vice president and directors, including any travel visa that might be required.

• Responsible for efficiently organizing all off-site meetings and making all catering arrangements.

• Processed timesheets for all employees and maintained an accurate record of all inserted hours throughout the year, including vacation records for our payroll system.

• Preparing official & unofficial computer documents, letters, memos, calendars, advertisements, certificates and bulletins.

January 2001 – November 2003 Open Bible Temple, Inc. Miami, Florida

Non-Profit Organization Office Manager/Executive Administrative Assistant

• Personal Assistant to the Pastors, responsible for the scheduling of all events, meetings, travel arrangements and managing their calendars.

• Strategic planner, coordinator, and supervisor of all special calendar events (i.e. youth camp, summer school, annual festival, fundraisers, etc.)

• Assisted with new hires processes and orientation program.

• Responsible for payroll, keeping record of hours and vacation schedules and benefits.

• Managed the office budget and purchasing ; processing tax exemption documentation for donations

• Prepared official & unofficial computer documents, letters, memos, calendars, advertisements, certificates and bulletins

ADDITIONAL SKILLS

• Excellent computer skills; proficient in Microsoft Office Excel, PowerPoint, Word, Publisher, Visio, Outlook. Lotus Notes, Acrobat Reader and Adobe Photoshop and Lawson Software, ImageNow, Kronos. Workstation, Citadel Web 2.1, TECS Web 5.0, TEEMS, MeetMe, Virtual EMS, ePurchase, EURC Requests, etc.

• Fully bilingual, with excellent oral and written communication skills (English and Spanish).

EDUCATION

• Pursuing Bachelor’s Degree in Mass Communications at Nova Southeastern University

• Associate in Arts in Mass Communications and Journalism at Miami Dade College (transferred credits to Nova)

• Coral Park High School, attained a high school diploma

REFERENCES AVAILABLE UPON REQUEST

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